Operations Specialist - Management Analyst Staff Specialist

When all employees are embraced, respected and heard, we will build a collaborative, equitable, inclusive and anti-racist culture where everyone thrives.

Job Details

Working Title : Operations Specialist

Job Class : Management Analyst Staff Specialist

Agency : Human Services Dept

• Job ID : 80918
• Location : St. Paul
• Telework Eligible : Yes
• Full / Part Time : Full-Time
• Regular / Temporary : Unlimited
• Who May Apply : Open to all qualified job seekers
• Date Posted : 10 / 11 / 2024
• Closing Date : 10 / 24 / 2024
• Hiring Agency / Seniority Unit : Human Services Dept / MAPE DHS Central Office
• Division / Unit : DHS-Central Office / BHA Payments & Rates
• Work Shift / Work Hours : Day Shift / 8 : 00am to 4 : 30pm
• Days of Work : Monday - Friday
• Travel Required : No
• Salary Range : $29.78 - $43.82 / hourly; $62,180 - $91,496 / annually
• Classified Status : Classified
• Bargaining Unit / Union : 214 - MN Assoc of Professional Empl / MAPE
• FLSA Status : Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans.

The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Telework (Within Minnesota or Neighboring States) and flexible hours options are available.

This position provides advanced professional knowledge and skills to analyze, design, and develop project and data management procedures for the Behavioral Health Administration (BHA).

The position serves as a management analyst in BHA working on projects that span across the Behavioral Health Administration and Health Care (HCA) Administrations, including designing systems and procedures to administer Certified Community Behavioral Health Clinic (CCBHC) prospective payment system payments, including the monthly wraparound / settle-up process, and provide leadership to transition providers to receiving full CCBHC daily bundled rate payment from Medicaid Management Information System (MMIS) and managed care organizations (MCOs) upon the end of the federal demonstration program.

This position is responsible to provide leadership and technical expertise both internally and externally to develop, advance, implement, and communicate CCBHC payment policy for the State's Medical Assistance (Medicaid) programs.

Utilizing project management and communications skills this position will convene and align the expertise, efforts, and resources of multiple policy and research areas across BHA and HCA to support alternative purchasing and integrated services delivery reforms of the BHA.

This position is required to plan, develop, and maintain both internal and external facing tools to achieve integrated services initiative goals.

This position focuses on working with and supporting numerous stakeholders including fellow staff, BHA teams, and department leads across divisions and administrations as necessary to complete the work.

Responsibilities include, but not limited to :

Administer and manage the secondary wrap-around payment processes for services delivered by Certified Community Behavioral Health Clinics (CCBHC) that are participating in the Section 223 federal demonstration.

Perform as project technical support and liaison to the BHA Fiscal and Payment Policy specialist and the professional / technical contractor.

Plan, coordinate, and manage assigned projects, ensuring that fee-for-service reimbursement rates are adjusted according to state / federal laws and DHS policies.

This includes process development, communications, and technical support to fiscal and rates policy staff across BHA and HCA.

Qualifications

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Two (2) years of working experience in the managed care and / or payment processing areas for a healthcare or human services organization.

Experience must include :

• Project management and data analysis skills.
• Knowledge of health, public health / communities, health care systems, behavioral health, and quality improvement.
• Knowledge of primary care operations, behavioral health, community integration, partnerships, Health Information Technology (HIT), electronic health records, care coordination models, community health models, or new payment models.
• Baseline understanding of principles of patient and family centered care, advanced quality measurement techniques and change management principles.
• Baseline understanding of Minnesota's current health care and social service purchasing, payment, and delivery infrastructure from government and private sector points of view.
• Possess intermediate to advanced skills in Microsoft Excel.

Bachelor's degree in human services, data analysis or another closely related degree may substitute for one (1) year of work experience.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.
• Sufficient fiscal and budget know how needed to ensure fiscally prudent project decisions.
• Awareness of state contracting policies, requirements, legal procedures, documents, and protocols.
• Ability to understand the principles and procedures for setting healthcare payment rates and the ability to establish rates for new benefits and periodically adjust fee-for-service rates, according to established methodology.
• Ability to learn federal and state legal authority as it relates to rate-settings and payment limits.
• Sufficient fiscal and budget knowledge to interpret cost reporting and payment principles for community-based provider organizations and deliver written and oral technical assistance to program managers and financial staff.
• Strong human relations and communication skills; ability to communicate clearly and professionally both verbally and in writing;

respond openly to requests and concerns.

Additional Requirements

The MinnesotaDepartment of Human Services (DHS) will conduct criminal background checks on all finalists for this position.

Finalists must pass the DHS background check.

Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance.

It also includes contact with the applicant's former employer(s).

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.

mn.us . For additional information about the application process, go to .

Contact

If you have questions about this position, contact Julie Pearson at [email protected] .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 80918, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at [email protected] .

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services' ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES [email protected] for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include :

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals :

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program.

For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work / life support :

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP : mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living / Convenience Services : Chore services, home repair, trip planning, child / elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union / collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply.

The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.

mn.us and let us know the support you need.