Front Desk Attendant -TownePlace Suites by Marriott, Westport, MA

Job Description

Job Description

We want you to join our team at the TownePlace Suites by Marriott, Westport as a part time Front Desk Attendant!

At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship.

As a Marriott Team member you'll receive amazing discounts on hotel rooms for both you & your family to enjoy. In addition we run Company wide incentives both year round & seasonal for all staff.

If you are a self-motivated, guest-focused candidate with some weekend availability apply for this Front Desk Attendant position.

A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the TownePlace Suites .

This is an exciting opportunity if you are interested in developing your professional skills.

Refer a friend once you join and earn up to $500!!!

Pay : $15.50 PER HOUR

Shift : Part time

Schedule : AM and PM, must have weekend availability

Responsibilities :

• Maintain a warm, welcoming and professional demeanor while interacting with all guests.
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
• Answer the phone in a professional & helpful manner.
• Follow procedures on posting charges and settling guest accounts.
• Effectively address and resolve guest problems to increase guest satisfaction.
• Be knowledgeable of emergency procedures and Hotel policies.
• Practice punctuality for scheduled shifts.

Keywords : Hotel, Hospitality, customer service, front desk

Requirements

• Customer Service Experience
• Hotel Marriott Experience is a plus but NOT required
• Attention to detail
• Reliability
• Able to work alone and as a team

Benefits

• 401K Matching
• Brand Wide Travel Discounts
• Company Wide Travel Discount Program
• Referral Bonus Incentive
• Retention Bonus Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training
9 days ago