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Specialist I Customer Care-Wisconsin

VirtualVocations
Houston, Texas, United States
Full-time

A company is looking for a Specialist I, Customer Care-Remote.Key Responsibilities : Research and analyze electronic and manual claims, troubleshoot issuesCommunicate prior authorization, exception, and appeals information to callersAct as a pharmacy help desk specialist, educate customers on benefit utilizationRequired Qualifications : High school degree or equivalent, post high school education desiredPrevious customer service experience requiredPrevious data entry experience preferredBilingual skills (Spanish speaking) highly desirableExperience in a PBM or managed care call center desired

22 days ago
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