Search jobs > Richmond, VA > Dispatch specialist

Dispatch Specialist - 2nd Shift

GXO Logistics
Richmond, VA, United States
Full-time

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career you can be proud of.

2nd Shift, Monday - Friday, 3 : 00pm - 11 : 30pm

At GXO Logistics, our success depends on our ability to provide the highest level of support and solutions to our customers.

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day :

  • Facilitate professional communication with our drivers over the phone and On-Board Computer System (OBCS)
  • Perform essential AS-400 functions to maintain our computer systems
  • Communicate issues with our internal and external customers
  • Complete thorough documentation of all issues involving drivers and loads
  • Perform regular, thorough fleet scans to proactively catch and correct issues
  • Ensure a high level of on-time service is maintained

What you need to succeed at GXO :

At a minimum, you'll need :

  • Knowledge of the Federal Motor Carriers Safety Regulations (FMCSR) and U.S. and Canadian geography
  • Familiarity with Microsoft Office and AS-400
  • The ability to type 25 words per minute

It'd be great if you also have :

  • High school diploma or equivalent
  • Transportation and call center / customer service experience
  • Solid attention to detail and follow-up skills with the ability to identify and resolve problems
  • The motivation to work well with minimal supervision or in a team environment
  • Excellent interpersonal skills with a willingness to work collaboratively and get along with diverse personalities
  • Solid organizational, project and time management skills with the ability to multitask and manage customer expectations

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services.

Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

17 hours ago
Related jobs
Promoted
GXO Logistics
Richmond, Virginia

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally. Shift, Monday - Friday, 3:00pm - 11:30pm. ...

Promoted
GXO Logistics
Richmond, Virginia

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally. Shift, Monday - Friday, 3:00pm - 11:30pm. ...

GXO Warehouse Company, Inc.
Richmond, Virginia

As the Dispatch Specialist, you will be responsible for direct, effective and friendly communication with our drivers, and communicating issues both internally and externally. Shift, Monday - Friday, 3:00pm - 11:30pm At GXO Logistics, our success depends on our ability to provide the highest le...

Promoted
United Parcel Service
DHS, VA, US

Who exactly are Seasonal UPS Warehouse Workers? . Also known as Package Handlers, many of our Warehouse Workers load/unload packages in and out of UPS trailers or our signature brown trucks. You’ve read about the quick application process, tight team, and active work… but what else do we offer to th...

Promoted
Army National Guard
Richmond, Virginia

Advanced Radio and Communications Security Repairers take on more challenging projects, including training and supervising other Soldiers, testing equipment, performing complex repairs, and ensuring that the National Security Agency-approved components are used in communication security/controlled c...

Promoted
Aerotek
Richmond, Virginia

Candidates will start by shadowing other operators, documenting processes, and performing basic tasks. Operate plant machinery and equipment including opening and closing valves, monitoring instrumentation panels, and reporting findings from gauges. ...

Promoted
Conner Industries Inc.
Chester, Virginia

Operating cutting and assembly machinery; stacking and cutting lumber; building pallets and crates. Load and operate cutting and assembly machinery. Experience with automation machinery, and air tools including nail guns and other manufacturing tools. As permitted by state law, applicants being cons...

Promoted
American Consumer Panels
Short Pump, Virginia
Remote

...

Promoted
Macy's
Richmond, Virginia

The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security ...

Promoted
Hillphoenix
Richmond, Virginia

The Material Handler will be responsible for accurately and safely loading and unloading of materials while maintaining the flow of materials to the organizations to ensure that all aspects of the company needs are being met. Operates hand trucks, forklifts, hoists, conveyors, or other handling equi...