Restaurant Manager (LVL 5)

WORK, PLAY, & ENJOY LIFE WITH HERITAGE

Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience.

All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!

Full-time Salary Position starting at $60K DOE plus benefits.Located in Albuquerque, NM. Working out of our Hotel Chaco.

Supervisory Responsibilities : Hosts, Servers, Bussers, Bartenders, Casual Outlets

Essential Duties and Functions / Responsibilities / Tasks :

• Works under the direction of the General Manager.
• Maintain positivity and professionalism with guests, team members, and external partners.
• Drive morale positively as the accountable managerial party to be present and visible to guests and staff.
• Communicate regularly with property staff regarding job assignments and required timeframe for proper workflow.
• Preform interview, hire, disciplinary, and termination actions when necessary for staff.
• Assign, train, mentor and direct staff to carry out the exceptional guest experience and foster an environment for employees to be successful in performance, and further feel engaged and valued.
• Review occupancy and event levels and staff all reporting team members accordingly.
• Establish and maintain a close watch on the financials for the property, always looking for ways to minimize loss, and improve profitability.
• Collaborate with Accounting Department regularly to ensure supplies and equipment are paid for and in the general ledger appropriately.
• Supervise inventory system for supplies and equipment and establish reorder levels; keep repair records for equipment.
• Meet with vendors and contractors to learn about new products and services offered.
• Act as Manager on duty as needed.
• Ensure property compliance with legal, safety, operations, labor, and the Heritage brand product and service standards.
• Oversee / Carry out special projects for property as designated by General Manager.
• Responsible for the front of house service off all casual outlets in the market.
• Other duties as assigned consistent with the functions of this position as needed at the property.

Benefits :

• Part-time employees receive : Dental, Vision and 401k!
• Full-time employees receive : Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & 401k!

Requirements

• Current New Mexico Alcohol Server Permit and Food Handler Certification.
• 3-4 years in hospitality or food and beverage management required.
• Degree in Hospitality related field preferred.
• Excellent verbal communication and ability to multitask.
• Ability to push / pull up to 50 pounds and lift / carry large objects.
• Ability to work in a restaurant setting with crowds, loud noises, smells, wet floors, variant temperatures, and lighting.
• Ability to work in a fast-paced environment for 8 hours or more, including walking and standing.
• Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.