Position Type : RegularYour opportunityAs a Sr. Manager in Client Experience Technologies (CET), you will lead a Production Operations team for Schwab’s Retail Mobile Applications in addition to playing a critical role in guiding the development, automation, tooling and realization of SRE best practices.
You will be responsible for : Identifying tactical and strategic opportunities to improve service health, performance, reliability, and telemetry.
Leading the team with data driven mindset focusing on addressing key performance metrics such as MTTD, MTTR, Availability in close collaboration with Mobile development team.
Leading the design, architecture and implementation of availability and resiliency roadmap that delivers on modernized tooling and metrics.
Working closely with development team to define a sustainable operating model for Mobile applications focusing on platform scale, availability, fault tolerance and performance.
Leading the automation and IaaC practices to ensure teams are following patterns to ensure repeatability, consistency and portability.
Identifying toil and technical debt, develop a comprehensive plan and lead the team through the process of execution.Driving a shift-left mindset and influence architectural decisions to ensure resiliency and scale at the outset of software development process.
Being a hands-on technical leader who will lead the team from the front and be able to inspire thought leadership in the team.
What you have10+ years of software development and site reliability engineering experience supporting production applications in a cloud-based environment.
7+ years in DevOps engineering leadership focusing on complementing production operations with automation and tooling initiatives.
7+ years of people leadership, supporting highly technical individuals including performance management, talent development, driving efficiencies and talent engagement.
5+ years of experience defining, driving and implementing operational best practices (SLOs, SLIs, Error Budgets, Monitoring errors, capacity planning, blameless postmortems and toil management).
5+ years of experience with CI / CD tools, logging, observability and telemetry solutions (Bitbucket, Bamboo, Github, Jenkins, AppDynamics, Splunk, Prometheus, Grafana etc.
Proficient in programming languages to automate repeatable processes and building IaaC solutions (Python, Java, CloudFormation, Terraform)What’s in it for youAt Schwab, we’re committed to empowering our employees’ personal and professional success.
Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry.
Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.
We offer a competitive benefits package that takes care of the whole you both today and in the future : 401(k) with company match and Employee stock purchase planPaid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positionsPaid parental leave and family building benefitsTuition reimbursementHealth, dental, and vision insurance
Sr Manager, Reliability Engineering and Operations - Hybrid - Charles Schwab
Manager in Client Experience Technologies (CET), you will lead a Production Operations team for Schwab’s Retail Mobile Applications in addition to playing a critical role in guiding the development, automation, tooling and realization of SRE best practices. We offer a competitive benefits package th...
Sr. Director Global Safety Operations (Hybrid)
We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. The candidate will lead and develop a team of both internal and external resources supporting Care. The ideal candidate will be an expert in workforce management, have a proven tr...
Sr Manager, Reliability Engineering and Operations - Hybrid
Manager in Client Experience Technologies (CET), you will lead a Production Operations team for Schwab’s Retail Mobile Applications in addition to playing a critical role in guiding the development, automation, tooling and realization of SRE best practices. We offer a competitive benefits package th...
Sr Manager, IT Product Management Lead (PL)
The objective of the Asset Transfer Team is to provide and create increased processing efficiencies and an ease of doing business for core Asset Transfer functions: Cash & Securities Journals, Check Processing, Bank Transfers (ACH), and Wires; and ACATS, Non-ACATS and Mutual Funds Transfer of Accoun...
Senior Contact Center Development Team Manager - Hybrid
Ability to contribute, interpret and provide feedback on engineering and architecture implementation documents Preferred SkillsSoftware design and development experience preferably in the fields of web and/or TCP/IP network applications programming (experience of using sockets and multithreading in ...
Sr Product Manager - Software Controls And Energy StorageCCI
ProductManager is responsible for defining regional requirements forSolarEdge products for the Community Commercial and Industrialsegments promoting those requirements to product management andR&D and orchestrating the resultant product launch withinthe region. They are also responsible for iden...
Operations Manager, Prime Video Trust & Safety
In addition to continuously driving and improving the execution of this core mission, the Operations Manager will work closely with their cross-functional counterparts in engineering, product management, legal, PR, content operations, and executive teams to scale operations effectively and think big...
Manager, Operations Engineering
The SCADA Operations team within RWE Clean Energy ensures the daily operations of our control solutions for battery energy storage, solar, and wind projects of RWE and its customers are designed with the highest quality for the entire life cycle - from the development phase to operation. RWE conside...
Sr. Technical Product Manager, ServiceNow Incident, Request, and Change Management, Infrastructure Platform Management (IPM)
Collaborating closely with key stakeholders in Infrastructure Operations, Engineering, and Service Desk, you will identify pain points in existing solutions and document these as formal business requirements. Experience in large, enterprise support organizations is a plus, with a good understanding ...
Specialist, Mobile QA Automation Engineer - Hybrid
Work cross-organizationally both within Schwab and with external vendors, both on and offshore to define environment requirements, identify Automation-related tools, develop, and execute best Automation process and practices. We offer a competitive benefits package that takes care of the whole you –...