Onsite Consultant

Overview

The Onsite Consultant is responsible for providing professional and responsive service to onsite customers in environments including production, mailroom, shipping and / or retail services. The Onsite Consultant interfaces with customers at all levels and works to meet customer requests and contract requirements. The role involves operating a wide variety of computers and equipment, moving boxes and equipment, stocking supplies, managing projects, filling out forms, sorting papers, completing tasks based on priority, following supervisor instructions, and communicating effectively with team members. The Onsite Consultant delivers a positive customer experience using consultative skills to anticipate needs, suggest alternatives and provide solutions. The position works with minimal instruction and supervision and interacts daily with customers, managers, team members and vendors to accomplish established business objectives.

Employee Benefits

• Competitive wages for both full and part time opportunities
• 401K plan with company match after 1 year
• Educational assistance up to $5,250 per calendar year for undergraduate and graduate courses. No employee lifetime limit.
• Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year.
• Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time.
• Sick time accrues 1 hour for every 30 hours worked.
• Vacation accruals are based on position and years of service. For part-time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure.
• 4 premium holidays, 2 non-premium holidays, and two floating holidays for all eligible employees.
• Paid parental leave for both moms and dads
• Adoption Assistance Program
• Medical, Flexible Spending Accounts, EAP, Dental, Vision, LTD & STD Disability, Life Insurance, Commuter, and Voluntary benefits
• Valuable employee discounts on shipping, printing, and access to LifeCare / Lifemart that offers discount programs for items such as retail and auto purchases, computer products, day care services, health and wellness needs, real estate, mobile phone products, education, and more.
• Free FedEx Learning Center (FLC) to help with career development aspirations / training for all FedEx Office employees.

General Duties and Responsibilities

The following is a representative list of duties the position may be asked to perform and is not intended to be all-inclusive.

Production

Shipping & Mailroom

Retail

Minimum Qualifications and Requirements

Essential Functions

Pay and Additional Details

The description includes information about pay transparency and additional details. It notes that FedEx Office is an Equal Opportunity Employer including veterans and disability. It mentions accommodations in the application process and provides a contact for accommodations. It also states that FedEx Office will consider qualified applicants including those with criminal histories, in compliance with applicable laws.

Equal Opportunity and Accommodations

FedEx Office is an Equal Opportunity Employer including Vets / Disability. Reasonable accommodations will be provided during the application and hiring process upon request. Applicants requiring accommodations should email HR.Recruiting@fedex.com. FedEx Office will consider all qualified applicants in accordance with state and local laws and ordinances.

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