Legal Receptionist & Switchboard

Required Education :

• High school diploma required
• Associate Degree or Bachelor’s degree preferred

Required Experience and Skills :

• MS Office Suite experience, specifically Word, Excel and Power Point
• Administrative experience in a law firm / legal environment

Required Soft Skills :

• Excellent customer service skills and detail oriented
• Ability to handle multiple tasks simultaneously
• Demonstrated organizational and communications skills.
• Proactive attitude

Legal Receptionist & Switchboard performing light clerical / admin assistant duties :

• Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment
• Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services
• Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach
• Schedules meeting rooms, ensuring that each conference room has the necessary supplies, beverages, video conferencing etc.

prior to the clients meeting times

• Answers all incoming telephone calls made to the firm, by following firm / Client phone etiquette expectations and ensuring communication at a professional level
• Engages in company and community service events or firm initiatives, philanthropies
• Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required
• Prepares documents, maintains files and calendars, schedules appointments and meetings as required
• Prepares legal documents and correspondence from draft or dictated text as required
• Manages calendars and assists in meeting deadlines as required
• Provides light housekeeping duties, maintaining an organized workspace
• Provides value added services as approved by Site Manager / Supervisor
• Builds professional relationships with clients as well as employees within the firm
• Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture
• Understands firm culture and expectations in regards to greeting clients and other visitors to the firm
• Maintain proper visitor and guest security procedures as laid out by client and the firm
• Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and / or questions
• Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses
• Maintain professional appearance and cleanliness of firm lobby
• Orders supplies when necessary, organize supply room, supply closets
• Performs light hospitality when necessary, coffee, water, order food, drinks
• Performs other duties as assigned
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
30+ days ago