Technology Business Partnership Manager

Description :

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people.

More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Learn more about what makes us different and how you can thrive as the Technical Business Partnership Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities.

With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE : MMC).

A day in the life.

As a Technology Business Partnership Manager on the MMA IT Systems and Applications team, you will play a crucial role in building strategic alignment - fostering collaboration, breaking down silos, and optimizing overall effectiveness.

Your primary responsibility will be to define, champion, and iterate on the jointly determined strategic direction, ensuring that the approach to technology reflects MMA's organizational strategy, while promoting a culture of creativity, innovation, and value that will help drive the organization towards future success.

In alignment with the Enterprise Architecture, Delivery Managers, and Business Operations teams, you will work closely with partners to set expectations, achieve alignment, and deliver fit-for-purpose value-add solutions, as well as to develop and deliver value-add key performance indicators by Portfolio.

This is an exciting opportunity to make a significant impact and contribute to the growth and success of MMA.

Key focus areas will include :

• MMA Strategic Technology Roadmap Steward and Champion
• Business-Aligned Portfolio Management, Health Metrics & Reporting
• Business Case Development, Costing & Budgeting Coordination and Support
• Strategic Program Management

Our future colleague.

We’d love to meet you if your professional track record includes.

• 10+ years of experience in a Business Relationship Manager role or similar
• Demand Management : Owning and orchestrating the intake, tracking, and prioritization of new requests
• Portfolio Management, Health Metrics & Reporting
• Acquisition Integration Strategy & Coordination
• Business Case Development, Costing & Budgeting Coordination and Support
• Excellent listening skills, with the ability to build rapport and establish credibility as a strategic partner.
• Strong people leadership skills
• Comfort in managing relationships with the C-suite and assuming the voice of diligence with a strong customer service orientation.
• Strong analytical skills, capable of synthesizing complex information and presenting it in a clear and concise manner to various stakeholders.
• Interacts with energy, focus, assertiveness, and diplomacy
• A problem solver who takes ownership and drives results as part of a team.
• Humility, actively listening, effective communication, and skillful negotiation.
• Innate ability to identify the root cause of issues or problems.
• People Leadership skills, with a servant leader mentality and a proven ability to provide clear direction.

These additional qualifications are a plus, but not required to apply :

• University degree in the field of computer science and / or project management
• Certifications in Agile and other related project disciplines.
• Insurance Domain expertise

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are :

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Remote work
• Charitable contribution match programs
• Stock purchase opportunities
11 hours ago