Job Ad : Call Center Agent - Think Tell Junction (New York, NY)
Job Title : Call Center Agent
Company : Think Tell Junction
Location : New York, NY
Salary : $35,000 - $49,000
Job Type : Full-Time
About Us :
Think Tell Junction is a fast-growing customer service solutions provider based in New York, NY.
We specialize in delivering high-quality support services to clients across various industries.
Our team is committed to creating seamless communication experiences that enhance customer satisfaction and loyalty.
We pride ourselves on fostering a positive and collaborative work environment, where every team member contributes to our shared success.
Job Description :
We are seeking a dedicated and personable Call Center Agent to join our team.
As a Call Center Agent, you will be responsible for managing inbound and outbound calls, providing excellent customer service, and resolving client inquiries.
You will play a crucial role in ensuring that our customers have a positive experience when interacting with our company.
Responsibilities :
- Handle inbound and outbound customer calls in a professional manner.
- Address customer inquiries, complaints, and provide solutions promptly.
- Update customer information and maintain detailed records of interactions.
- Follow company communication guidelines to ensure a consistent brand voice.
- Escalate complex issues to the appropriate department or supervisor.
- Meet daily and monthly performance targets and KPIs.
Skills Required :
- Strong verbal communication and active listening skills.
- Ability to stay calm and handle challenging customer situations.
- Excellent multitasking and time management abilities.
- Basic computer skills and proficiency in call center software.
- Team player with a positive attitude and willingness to learn.
Benefits :
- Competitive salary ranging from $35,000 to $49,000.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation and sick leave.
- Opportunities for professional growth and career advancement.
- Friendly and supportive work environment
Call Center Tier 1 Agent
A company is looking for Call Center Tier One Agents for a fully remote position. ...
Access Center Lead Agent (call Center Experience Required) - Fpa Access Center
Description In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center w...
Call Center Agent
A company is looking for a Services and Benefits Call Center Agent to handle customer inquiries and support health care services. ...
Access Center Lead Agent (call Center Experience Required) - Fpa Access Center
In the Access Center Lead Agent role within the FPA Access Center, you will be responsible for exemplifying patient experience while interacting with patients and visitors over the telephone and other communications channels by providing superior customer service. The FPA Access Center which is cent...
Virtual Call Center Agent
A company is looking for a Virtual Call Center Agent in Alabama. ...
Call Center Agent
Serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. Health care receptionist or call center experience preferred. Manage calls from patients requiring...
Call Center Agent
As a Call Center Agent, you will be responsible for managing inbound and outbound calls, providing excellent customer service, and resolving client inquiries. Job Ad: Call Center Agent - Think Tell Junction (New York, NY). We are seeking a dedicated and personable Call Center Agent to join our team....
Dental Customer Service Specialist
A company is looking for a Dental Customer Service Specialist in Texas. ...
Ramp Service Agent
Maintain safe, clean and secure ramps and operations. ...
Call Center Representative
One or more years of customer service experience in a call center environment. Our client, an industry leader and distributer of medical products, is seeking a Bilingual Customer Service Representative to join their team. Requests for accommodation related to our application process can be directed ...