Position Summary
The University of New Mexico’s ECHO Institute is looking for a Strategic Support Manager to join our Global Health Initiatives Team (GHIT).
This individual will work with ECHO team members and external partners to design, implement, and evaluate global programs, including those under the ECHO Institute’s WHO Collaborating Centre for Digital Learning in Health Emergencies.
Your responsibilities as the Strategic Support Manager will include :
- Designing the organizational structure and overseeing recruitment, training, supervision, mentorship, and evaluation of the direct team supporting a variety of global health programs and initiatives to ensure optimal performance and support external partners.
- Leading the development and implementation of strategies aimed at team member retention and work satisfaction, including team building exercises and professional development.
- Co-leading the team response to requests for proposals and notices of funding opportunities in global public health areas, such as global health security, surveillance, health systems strengthening, etc.
Reviewing these requests and notices to summarize for senior leadership and provide recommendations on application strategy or draft application input.
- Co-leading the engagement of appropriate stakeholders internally and externally for proposal development.
- Co-leading the development of early-stage programs with a variety of global stakeholders, with a focus on teams within World Health Organization (WHO) headquarters, WHO Regional Office for Africa (WHO AFRO), and WHO Regional Office for the Eastern Mediterranean Region (WHO EMRO).
- Leading the design, development, implementation, and evaluation of global programs with a variety of partners, including the ECHO Institute’s WHO Collaborating Center for Digital Learning in Health Emergencies.
- Serving as a principle liaison for team programs with teams internal to Project ECHO and collaborating and implementing partners, vendors, and external stakeholders to meet project deliverables and ensure compliance with University policy / operating standards.
- Leading the submission of reports for all direct team programs.
- Supporting the ongoing use of quality improvement of team information management and data analysis tools, including Trello, Box, Salesforce, and PowerBI.
- Leading direct team contributions to strategic planning and goal development for the WHO Collaborating Center and contributing to other team- and organization-wide strategic initiatives.
Project ECHO is a unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center.
Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.
We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.
Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.
We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.
Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world.
Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.
Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.
Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.
Project ECHO prides itself on being a values-based organization and inclusive place to work. Our seven values include : Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.
We strive to find individuals who can embrace and exemplify these values. In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023.
This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement.
For more information and a brief overview of benefits available please visit .
We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking. Conditions of Employment
Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
Minimum Qualifications
Bachelor's degree; at least 3 years of experience directly related to the duties and responsibilities specified.
Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.
Preferred Qualifications
- Ability to speak one or more of the following languages : French, Spanish, Portuguese, and Arabic.
- Experience working globally
- Interest in international travel
- Masters degree in a related field or equivalent experience
Additional Requirements CampusHealth Sciences Center (HSC) - Albuquerque, NM DepartmentProject ECHO (259B) Employment TypeStaff Staff TypeTerm - Full-Time Term End Date06 / 30 / 2025 StatusExempt PayMonthly : $5,456.
53-$7,810.40 Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.
In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the home page for a more information.
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