Skate Monitors, Cashiers, and Skate Hosts

NOW HIRING for 2024-25 Seasonal positions (temporary) : Skate Monitors, Skate Hosts, and Cashiers for our Ice Rink, Heartwood Ice, in Omaha, Nebraska from mid-November, 2024 through mid-January, 2025.

Location : Heartwood Park, Omaha Nebraska

Heartwood Park has a new public area known as The Bosque that will host a seasonal ice skating rink each year. The 2024 winter season will be the inaugural launch of Heartwood Ice.

As a thank you to the public, Heartwood will provide this experience free of charge.

Ice-America is proud to be producing the skating rink at Heartwood Ice! Skaters and non-skaters alike are encouraged to apply for this fun and exciting event designed to engage the community during the holiday season!

Looking for strong candidates interested in joining our team in this fun work environment. Applicants must have the availability to work during evenings, weekends, and holidays.

Local applicants preferred.

Ice-America, a division of Seaside Ice, LLC, is a creator, producer, and operator of outdoor, temporary ice-skating rinks, and an ice event and television production group.

We offer rapid deployment of turn-key portable ice rinks and operations in the US and Canada. We can literally make ice overnight and create unique entertainment events for communities, businesses, and other customers.

We are searching for energetic, hard working people to be a part of our team! www.Ice-America.com

We are currently seeking fun, enthusiastic men and women for :

SKATE MONITOR : Experienced Figure / Hockey Skaters, 16yrs & older. Duties of the position include : Monitoring on-ice safety and ensuring all patrons are following the code of conduct, assisting fallen or struggling skaters, and responding accordingly to incident or injury.

Applicants MUST be trained skaters, have their own skates and the ability to skate up to six hours per day. Your resume MUST include your ice skating background to be considered.

This is an ON-ICE position . Must have strong customer service skills. Compensation for this role starts at $15 / hour.

SKATE HOSTS : 16yrs & older. Duties of the position include : monitoring on-ice safety and ensuring all patrons are following the code of conduct, passing out and re-shelving skates in the rental skate area, and helping patrons have a positive experience by smiling and maintaining a positive attitude, assisting in the office as required, working the greeter / waiver stand as required, assisting patrons in the skate lace area, assisting with ice maintenance as required, and other duties as assigned by supervision.

Compensation for this role starts at $15 / hour.

CASHIERS : 18 yrs & older. Duties of the position include : Greeting guests in a warm and friendly manner. Confirming their completion or waivers and checking guests in.

Completing cash or credit card transactions, and maintaining an accurate cash till. Working the greeter / waiver stand and assisting the office as required, and other duties as assigned by supervision.

Compensation for this role starts at $15 / hour.

Duties for all positions include, but are not limited to :

• Interacting with customers daily and being able to offer solutions to every customer’s needs.
• Enforcing the code of conduct while looking to engage customers with a memorable experience.
• High attention to detail and strong problem-solving skills are required.
• Assisting customers with their online waiver on site and checking them in on an iPad.
• Maintaining the cleanliness of the skate rink and surrounding area.
• Handing out rental skates, showing customers how to wear them properly, and storing them properly.
• Following clear instructions given by on duty supervision.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.