Case Aide - HSPRS

Job Description

Job Description

Cayuga Centers is hiring immediately for a Case Aide in our HS / PRS Program!

Join our team to make a difference in the lives of children, youth and families in our community!

Salary : $22.00 / hourly

Location : Baltimore, Maryland

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs.

Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families.

We have 22 offices across 8 states and serve over 16,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice.

We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding.

We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

Cayuga Centers is an equal opportunity employer and does not discriminate against any employee, prospective employee, or applicant based on race, color, creed, hair style / texture, religion, national origin, citizenship status, sex, gender identity, gender expression, sexual orientation, age, disability, military or veteran status, genetic information, or any other classification protected by applicable federal, state, and / or local laws.

About the Program and Position :

Our Home Study and Post Release Services (HS / PRS) program is dedicated to making a significant impact on the lives of unaccompanied children aged 0- 17 ½.

Referred through shelters or trusted foster care providers, these children rely on our continuous support throughout their journey from the Office of Refugee Resettlement (ORR) to their parents or sponsors.

We can guide and empower these children and sponsors through an unfamiliar system, which makes a great difference.

Under the supervision of the Director of Support, the Case Aide will provide support to the children in the program by expanding the range of community resources to meet their needs.

Success in this role includes flexibility and the understanding that day-to-day activities may change and this individual must be open and available to assist in any way needed to support the children in the program.

How you get to use your skills

Research community resources for the children and sponsors in the program

Create a physical and digital library that contains resources per state

Create guides and checklists to help families navigate and track resources that have been provided to families

Distribute and track donations.

Travel to meet with donors and pick up donations as needed.

Assist with sending sponsors resources information and other important documents (safety guidelines, nutrition information, activities for the children, etc.)

Audit and create electronic folders for minors

Help with creating case reports

Complete Case Information Sheets

Schedule interpreter services as needed

Assist with traveling arrangements and cancellations when needed

Create and send correspondence

Check each region's roster data and UC Portal daily and ensure it is accurate. Alert the regional director or assigned case manager of upcoming closure dates.

Schedule appointments for the sponsors and minors.

Assist with coverage of other regions as needed

Schedule : Non-Exempt

Non-Exempt

Regular hours entail 9 : 00am - 5 : 00pm, Monday - Friday

Must be available to work afternoons, evenings and weekends

High school diploma / GED required, Associates degree preferred

1-year experience working with families and children required

Ability to communicate effectively orally and in writing

Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Google Workspace

Bilingual - English-Spanish required

Valid Driver's License required

General knowledge of government programs and other community resources

Ability to manage workload, organize and coordinate job activities, maintain accurate and organized records and meet deadlines

Ability to maintain confidentiality

Physical Requirements :

Sit in and / or drive a vehicle up to several hours

Word processing : Including responding to emails, composing letters, completing computerized documentation, be familiar with excel and electronic medical record system etc.

This involves sitting at a computer for several hours

Completing paperwork - Such as copying, scanning and faxing documents

Must be able to lift up to 50 pounds

Benefits :

80 hours of vacation time; 12 Sick Days per year

10 Holidays, 3 Personal Days, Medical Appointment Time

Medical, dental, and vision insurance

Pet and Legal insurance

Employee Assistance Program

FSA, Transit, and Parking savings accounts

Supplemental life insurance, critical illness, enhanced short-term disability benefits

401(k) match up to 6%

Corporate Discounts Program

Sick Leave Pool

Identity Protection

As a benefits-eligible position, available benefits include medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, hospital indemnity and 401k benefits.

We maintain a drug-free workplace and perform pre-employment drug testing. so