It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
A1 Sewer and Drain, A Groundworks Company, specializes in helping homeowners with their plumbing needs. Our top priority is providing high-quality home repair solutions and personalized service across the Hampton Roads area.
With fully trained technicians, industry-leading products, and nationally backed warranties, A1 is here to assist you in all your plumbing needs.
The Plumbing Service Technician is responsible for providing a professional service for homeowners navigating plumbing and gas issues.
This includes diagnosing the issue, presenting a solution to the homeowner in a professional manner with a written proposal, drawing and pictures and performing the repair or installation.
Duties and Responsibilities
Our Plumbing Service Technician must be able to effectively perform the following duties :
- Operate a snake to clear main and branch drain lines in homes and businesses.
- Operate and tow a Jetter to clear clogged sewer lines.
- Knowledge and experience to diagnose, repair and / or replace all aspects of a water heater (Electric, Gas and Tankless) in home or business.
- Install fixtures (Kitchen faucet, Bathroom fixtures and tub / shower fixtures) and repair existing fixtures (Valve stim replacement / rebuild).
- Remove and replace a toilet or rebuild the components of a toilet.
- Operate a sewer camera and locater to determine the cause of sewer line issues. Ability to locate sewer lines and mark.
- Locate gas line leaks and make appropriate repairs and follow required red tag process.
- Remove / replace / repair existing gas lines as well as install / run new gas lines.
- Remove / replace / repair existing water lines as well as install / run new water lines.
- Remove and replace existing garbage disposals.
- Utilize leak detection equipment to locate where a leak is occurring under slabs and ground.
- Certification to conduct Back Flow Testing- Test and verify a backflow is operational.
- Diagnose, and present a solution to the homeowner in a professional manner with a written proposal, drawing and pictures.
- Provide your own hand tools
- Operate a company vehicle monitored by GPS and maintain safe driving habits
- Utilize ServiceTitan to document Service Calls- Notes and Pictures are required on all service calls.
- On Call and weekend shifts : We have a rotating schedule. Each shift is a 5-day work week with 1-2 on calls per month.
- All other duties assigned
Qualifications
- Minimum 2 years of experience in Residential Plumbing
- High School Diploma or GED
- Valid Driver's license
- Knowledge of basic hand and plumbing tools
- Experience with home and commercial software and technology - ServiceTitan
- For back flow testers you must have the appropriate certification.