Academic Advisor

Position Details

Position Information Position Title Academic Advisor UIW Mission University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary The Academic Advisor is responsible for providing academic advising services for students and implementing engagement and retention strategies in assigned School to meet the goals of Academic Support Services.

The Academic Advisor reports to the Senior Academic Advisor. Benefits UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback.

UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave.

Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents.

Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life / AD&D, long-term disability, pet insurance, an Employee Assistance Program (EAP), wellness programs, employee discount program, Public Service Loan Forgiveness (PSLF) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties Job Duty Name Academic Advising & Student Support Description of Job Duties

• Provide academic advising services for students in their degree program;
• Assist students in developing a comprehensive academic plan;
• Review student progress; refer to tutor and other student support services as appropriate;
• Advise student on appropriate majors and careers opportunities;
• Follow departmental guide for tracking progress of assigned students;
• Implement intervention strategies and communicate outcomes as appropriate to aid in student success; and
• Perform other duties as assigned.

Job Duty Name Departmental & Campus Engagement Description of Job Duties

• Collaborate and engage with university partners to maintain strong relationships and seamless advising processes;
• Retrieve, review, and report data;
• Serve as point of contact for issues and concerns and escalate to supervisor when necessary;
• Attend university events and serve on committees;
• Develop and present information to new and continuing students, parents, and faculty; and
• Coordinate and communicate academic advisor activities throughout the various advising cycles (e.g., start of the semester, registration prep, registration, drop dates, etc.).

Qualifications Knowledge Skills and Abilities

• Strong skills in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, etc.);
• Strong interpersonal communication skills; strong verbal and written communication skills;
• Strong presentation skills for individual and group audience;
• Proficiency in handling multiple priorities, pivoting based on changing priorities, meeting deadlines, and problem solving;
• Outstanding ability to work with professionalism and confidentiality in a deadline driven environment with shifting priorities;
• Ability to consistently apply best practices in advising;
• Ability to work effectively with individuals from diverse communities and cultures; and
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

Required Education Bachelor’s Degree. Required Work Experience One (1) year of experience in advising, student development, or related academic function within higher education or high school setting.

At the department’s discretion additional education in an academic field directly related to the Advisor’s specific responsibilities may substitute for experience.) Preferred Qualifications

• Master’s Degree.
• Experience with School of Media & Design degree planning and requirements.
• Experience with database management systems : Banner, DegreeWorks, etc.
• Bi-lingual (English / Spanish).

Required Certifications, Licenses or Registrations None. Work Hours Monday-Friday 8am-5pm with extended hours as needed, especially during peak periods.

Physical Demands Ability to move across campus to various buildings for meetings and events.