Job Description
The RM plays a pivotal role in ensuring operational excellence during their shift, aligning with Frisch's commitment to be a leading workplace, dining destination, and business.
This includes overseeing customer satisfaction, financial outcomes, food safety, quality service, and maintaining safety and security standards.
The RM is also instrumental in fostering the Frisch's culture by developing and mentoring staff.
Salary and Benefits
$16.50 to $18.50
Key Responsibilities :
- Cultivate an environment that delivers exceptional experiences for both employees and customers.
- Maintain high standards of product quality, production, and service through effective supervision and task delegation.
- Manage the food delivery process, ensuring compliance with storage and food safety standards.
- Uphold rigorous cash control procedures according to company policies.
- Enhance brand promotion within established guidelines.
- Coordinate weekly scheduling proposals for team members, submitting them to the GM for approval.
- Support the GM in recruitment processes, including conducting initial interviews and making hiring recommendations.
- Provide continuous coaching and leadership, setting a strong example in all restaurant operations.
- Train employees to exceed customer expectations and ensure adherence to restaurant policies and procedures.
- Ensure compliance with all food safety protocols during shifts.
- Maintain the cleanliness and upkeep of the building, grounds, and work areas.
Qualifications and Skills :
- Minimum 6 months of management experience in the restaurant industry or equivalent.
- ServSafe Certification preferred or able to obtain certification prior to completion of training.
- Proficient in English with excellent communication skills.
- Strong training, motivation, evaluation, coaching, delegation, and supervisory abilities.
- Competent in reading, writing, math, and organizational skills.
- Valid driver's license and reliable transportation.
- Ability to prioritize, manage stress, and maintain professionalism with customers.
Physical Demands and Work Environment :
- Role involves significant customer interaction, use of cooking equipment, and navigating slippery surfaces.
- Requires standing for extended periods, lifting up to 50 lbs., and performing various physical activities like bending, reaching, and climbing.
- Must be capable of working in varying temperatures and conditions, including refrigerated areas and around hot or cold foods.
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