Manager, Learning & Development, Emerging Brands

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S.

and has supported over 20,000 healthcare professionals and team members at more than 1,500 health and wellness offices across 48 states in four distinct categories : dental care, urgent care, medical aesthetics, and animal health.

Working in partnership with independent practice owners and clinicians, the team is united by a single purpose : to prove that healthcare can be better and smarter for everyone.

TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses : Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet.

Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

Our continued growth has created an opportunity to join our TAG Learning & Development team as a Manager, Learning & Development, Emerging Brands.

This Manager is an important part of the Learning and Development team and has accountability for supporting learning related to all emerging brands.

This role will partner closely with the Sr. Manager, Emerging Brands L&D, leaders within the emerging brands, and the broader L&D team to create and implement learning solutions and programming that supports all team members in our emerging brands at all stages of their development.

The Manager, Emerging Brands L&D is an individual who can effectively collaborate with all leaders across functions, both within the emerging brands and TAG, including Operations, Clinical, L&D, HR, etc.

This individual a strong performance consultant who can develop solutions and programming to build foundational to advanced knowledge, skills, and abilities for all emerging brands field audiences.

The Manager, Emerging Brands L&D will possess excellent cross-functional collaboration and communication skills and must have the ability to work effectively within all levels of emerging brand organizations.

Essential Responsibilities :

• Partner with emerging brand leadership teams and the broader L&D and HR teams to understand specific development needs for emerging brand team members, including operations skill development, clinical skill development, leadership and professional development and business management skills.
• Design and deliver a suite of highly effective learning solutions, programs, tools, and resources. Solutions may include formal learning programs, experiential learning assignments, coaching, etc.
• Create solutions to be utilized in learning plans emerging brand field clinical and nonclinical roles.
• Drive a learning culture within each emerging brand.
• Understand the specific needs of each learner audience so you can advocate and adapt for their specific needs and preferences.
• Evaluate existing learning programs / content for impact. Iterate and provide recommendations for learning experiences that increase reach, impact, and future capability requirements.
• Use data to measure success : learn, iterate, and improve; analyze trends and develop proactive actions to improve the experience for future learners.
• Proactively research and identify opportunities to apply new thinking to improve effectiveness and on the job performance.

Stay in touch with learning field trends and best practices.

• Partner with others to solve business problems and execute on learning and development initiatives.
• Demonstrate a commitment to professional and personal growth by initiating dialogue with team members, attending learning events, engaging in self-directed learning, and focusing on professional development goals.
• Plan, organize, and execute tasks and activities with urgency.
• Other duties as assigned.

Requirements / Qualifications :

• Education Level : Bachelor’s degree required.
• 3-5 years of relevant learning and development experience, ideally in a fast-paced organization with a distributed workforce.
• Previous experience in working with organizations in their early growth or start-up phase preferred.
• Understanding of adult learning theory and principles.
• Well versed in multiple applications of digital learning, just-in-time / micro-learning, and blended learning strategies.
• Strong capabilities in data analytics (as it pertains to measuring learning).
• Experience providing consultation to leadership on strategic initiatives.
• Excellent communication and influencing skills at all levels in the organization and flexibility to be proactive in a fast paced, ever-changing environment.
• Excellent facilitation skills. Experience in small and large group facilitation in multiple modalities.
• Experience in developing, implementing, and monitoring programs / processes.
• Very detail-oriented & organized.
• Ability to travel as needed.

Salary range : $93,500 - $110,000 + 10% bonus

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