A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle.Key ResponsibilitiesPartner with cross-functional teams to represent the needs of the Customer Success OrganizationDesign and maintain the Customer Success Operations roadmap aligned with business objectivesOversee tool and system needs for the Customer Success team, including vendor demos and implementationRequired QualificationsExtensive experience leading Operations teamsStrong background in Program Management and Process ImprovementHands-on expertise in Customer Relationship Management Tools and Success Tools like Gainsight10+ years of Operations experienceSome data analysis experience
Director of Customer Success Enablement
A company is looking for a Director of Customer Success Enablement to develop and drive programs that enhance customer experience and support retention and expansion goals. ...
Director of Customer Service
The Director of Customer Service is responsible for leading and managing the customer service department to ensure exceptional service delivery and customer satisfaction. Job Title: Director of Customer Service. This role involves overseeing customer support operations, developing and implementing s...
Senior Director of Business Operations
Director of Business Operations to support the CEO and executive leadership team. ...
Director of Plant Operations
Proven track record as Director of Operations, General Manager, Director of Manufacturing or Plant Manager. The Director of Plant Operations will be responsible for the management and day-to-day plant operations. The Director of Plant Operations will oversee the company’s ongoing operations and plan...
Director of Marketing Operations
A company is looking for a Director of Marketing Operations to lead marketing optimization initiatives and streamline go-to-market strategies. ...
Regional Director of Operations
Proficiency in Microsoft Office including the use of Microsoft Word, Outlook, Excel, and PowerPoint. The Regional Director of Operations leads a team of Franchise Business Consultants (FBCs) assuring the region is fulfilling SERVPRO’s obligation to help franchisees achieve their business goals. The ...
Manufacturing Director of Operations
Our client, a national manufacturer with a location in the Fayetteville, NC area, has an opening for a Manufacturing Director of Operations. Develops the manufacturing plan and establishes procedures for maintaining high standards of manufacturing operations to ensure that products conform to establ...
Customer Success Director
Today, Smartwyre consists of a team of approximately 100 full-time professionals organized across our Product, Engineering, Customer Success, Data Operations, Marketing, Sales, and Corporate functions. A deep understanding of software (SaaS) businesses, with knowledge of both the subscription and re...
Director of People and Operations- North Carolina
The Director of Operations will provide leadership for the strategic priorities of the program by developing and implementing tactics for approved plans and completing day-to-day tasks. The Director of Operations provides overall direction for the human resources, safety, and facilities management o...
Director of Operations - TR12
As the Director of Operations you’ll lead the operations for multiple locations with full P&L oversight, set the standards, culture and expectations for the other leaders in our company. Leap Brands is looking to fill a Director of Operations position. As the Director o...