Building Management Systems Engineer

Looking to join a climate-tech company? We are looking for incredible, mission-oriented people who are motivated by solving complex problems to join one of our clients.

Job Title : Technical Customer Success Engineer / BMS Engineer

Duration : FTE

Location : Boulder, CO - hybrid in office / remote

Comp : 100k with bonus / incentive opportunity (around 125k total)

WHO WE ARE LOOKING FOR :

University Qualification in Electrical / Mechanical / Mechatronic / BMS engineering (or a similar field)

2-5 years experience in the HVAC industry

Familiar with Building Management System (BMS) and knowledge of building services

Experience being in a customer facing role

Proven experience of working in a fast-paced environment

Competitive and achievement orientated

Ability to work autonomously

Possession of a positive attitude and an interest in learning

Willing to step-up to help fellow team members

Excellent oral and written communication skills

Willingness to travel to client sites. Full drivers license required.

WHAT ELSE CAN WE TELL YOU :

• Be a foundation team members in our US expansion;
• Work full time, Monday to Friday, with flexibility for in office and remote work;
• Company laptop and phone - having the reliable, quality tools to do your job is essential, and we’ll provide you with them;
• Opportunities to grow, develop and be challenged in your role - progress is paramount, so you’ll receive the support and guidance you need to help you achieve your career goals;

Knowing that each day you work here, you’ll be taking climate action

A market competitive salary package including benefits.

A range of employee perks, ranging from team drinks & lunches to an EAP service.

Experience in a rapidly growing and diverse business - be part of something exciting, and be a key player in helping to shape us and the future of building energy efficiency

WHAT YOU’LL DO :

As a Customer Success Engineer, you’ll work alongside a Customer Success Manager / CS Lead to understand customer requirements and drive all technical aspects of the post-sales engagement with customers.

Be responsible for delivering an exceptional customer experience for our clients.

Become the voice of the customer, by empathizing with them, understanding their needs, motivations and key business challenges

Own customer accounts and create loyal, repeat customers ensuring growth, satisfaction, and retention.

Create multiple champions across several functions within each site (e.g. facilities, sustainability, procurement, marketing, etc).

Drive adoption and engagement of our platform through training and continuous engagement across multiple touch points with the client, and their contractors.

Use our platform to monitor building equipment, as well as identify and resolve energy savings and operational inefficiencies

Perform an in-depth analysis of building operations, develop energy analysis, environment quality and equipment health reports and implement HVAC optimization strategies to improve building operations, energy efficiency and indoor environment.

Maintain regular, open communication with building operations teams with occasional on site visits.

Be a platform expert and an advocate for us, ensuring clients understand the value our platform provide