Human Resource Representative (Serenity C&C)

Human Resource Representative will assist the Director of Operations. Duties and responsibilities include, answering the telephone and taking messages, filing, making copies, maintaining & creating personnel folders / binders and document tracking.

Duties also include ordering office supplies, taking inventory, mail distribution, data entry, creating spreadsheets & training schedules, and any other duties necessary to ensure the office runs efficiently.

It is very important that the Human Resource Representative maintains a professional demeanor and appearance with customers, employees and providers.

• Manage and oversee the front office.
• Maintain employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
• Maintain accurate records of active job openings and received applications, manage internal and external job postings
• Review applicants for entry level, non-exempt, and contracting positions.

Conduct and schedule preliminary interviews.

• Perform administrative and recordkeeping tasks related to staff changes, which may include layoffs, resignations, terminations, and extended leaves of absences.
• Assists with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status of health dental, life, disability, and other insurance brokers.
• Plans and supports company0wide information meetings such as open enrollment, new hire orientation, and meetings to announce or discuss changes in plans.
• Conducts or assist with record audits and mandatory reports, which may include I-9 audits,
• Performs other duties as assigned.
• Audit Provider and Backup files monthly for required documentation that needs to be updated such as Insurance, PPD, and Driving Record etc.

Office Assistant / Administrative Assistant is to notify (in writing) the Program Coordinators of upcoming expirations of these items.

Notification must be given to the Program Coordinators early enough that they can secure the renewals before there is an expiration.

Thirty (30) days prior to expiration should be adequate.

• Contact the Providers to secure the renewed documentation and file them.
• Filing as needed
• Office Assistant will always oversee the front desk.
• Maintaining a spreadsheet showing where each Provider, Back-up, and prospective (potential providers) stands with trainings and certifications (driving record, PPD, Insurance, etc.).

Spreadsheet should be current and accurate every day.

• Review background checks with Director of Operations or designee.
• Maintain confidential information
• Comply with all HIPPA and Serenity C & C Inc.

policies and procedures.

Purged and Discharged files are to be maintained by the Office Assistant / Administrative Assistant.

It will be the responsibility of the Program Coordinators to prepare such files for storages and have them in the appropriate accordion folders.

Such files should be typed rather than handwritten.

Knowledge, Skills, and Abilities :

• Good oral and written communication skills
• A high school graduate or GED and some college and or extensive experience in administrative work.
• Must be able to multi-task and have organizational skills.
• This position also requires the completion of training / certification in CPR / First id.
• The successful completion of a criminal history and child registry background are required.

Benefits :

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Note : If hired, this position will be located at Serenity C&C. 926 J.

Clyde Morris Blvd, Newport News, VA 23601.