Membership Manager & Fitness Coach

Job Description

Job Description

Benefits :

Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

• Flexible schedule
• Free Membership at F45
• Competitive hourly rate
• Monthly Team outings or events

Our F45 family is looking to grow our sales team. If you are a positive, outgoing, confident team player this might be the perfect role for you.

Someone who has an unstoppable drive to grow this studio, feels comfortable making calls, is a fitness lover, has strong customer service skills, and is an overall self-driven salesperson.

Job Description :

The Membership Manager is responsible for overseeing membership sales, facility tours, and member retention. This individual will also be responsible for coaching classes weekly.

• Responsible for helping create an environment that motivates and inspires all to be their best and achieve their goals.
• Develop first-name relationships with members, answer questions, resolve concerns, and put members and guests in touch with the appropriate resources.
• Have a growth mindset and wants to be part of a high performing and understanding team
• Is a positive spark, doesn't take things too seriously, but is still professional and values personal connections
• Up for a challenge, you thrive in a fast-paced, ever-evolving environment and like the idea of meeting lots of people and keeping our members happy

Responsibilities & Duties :

• Supporting an exceptional new member onboarding experience that helps members get connected to our studio.
• Responsible for achieving self-generated lead targets each month.
• Manage the pipeline of leads to drive conversions
• Responsible for hitting monthly new member growth goals
• Help keep our gym clean, well-maintained, and safe for members and guests
• Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community

Coaching Responsibilities & Duties :

• Must have group training experience (or show us you can be great at it), Personal Training Certification is highly preferred
• 1-year minimum experience as a personal fitness trainer (or show us you are willing to learn)
• Plenty of hours on offer must be available on weekends
• Character, care, and communication skills
• Energetic and attentive
• Must understand functional movement, HIIT, and heart rate focused training programs and the science that supports the F45 workouts
• Excellent communication and customer service skills. Must be clear, comfortable with public speaking
• Demonstrate knowledge and usage of social media such as Instagram and Facebook
• Required to be on their feet and constantly moving while leading and instructing members for the entirety of the workout

Qualifications :

• Previous sales experience preferred
• Excellent customer service skills
• Motivated and passionate about health and fitness
• Positive and detail-oriented person that can talk to anyone
• Comfortable learning new software, such as MindBody and Loyalsnap
• Nationally accredited current fitness certification - certifications : NSA, ACE, ACSM, PTA Global, NASM, AFAA
• Must hold and maintain a current CPR / First Aid / AED certification

Flexible work from home options available.