Mail Services Specialist

Job Description

Job Description

Description :

Full Sail Media is seeking an exceptional, talented individual to join operations in our growing company as a Mail Services Specialist at our Baltimore location.

Full Sail Media seeks driven individuals who share its passion for intuitive and quality print marketing and customer service surpassing that of our competition.

We are looking for someone who has increasingly responsible experience within the commercial print industry; and mail room experience involving the sorting and preparation of materials for mailing.

The ideal candidate for this role will be detail and customer service oriented. This is a unique opportunity for an individual with interest and experience to work and be involved with the delivery process of digital and offset print production.

The Mail Services Specialist must possess excellent communication and interpersonal skills with clients and staff. The Mail Services Specialist candidates must be highly organized and be able to work efficiently on multiple projects to meet tight deadlines.

The right candidate will be extremely well organized, detail-oriented and adept at maintaining multiple calendars. They will be accustomed to ever-changing, fast-paced deadline work and providing creative solutions with a "can do" and "team player" attitude.

The basic duties below are necessary, however not limited to the following.

JOB DESCRIPTION :

Assist staff in planning and developing projects; sort, route and meter mail. The Mail Services Specialist will learn and perform the full range of assigned mail distribution duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

1. Utilizes software to program, monitor, operate, and control equipment and make adjustments to produce quality results.

2. Receive, schedule, and prioritize printing orders and operations; communicate with personnel regarding printing needs and time lines;

assist personnel in the planning and development of printing jobs.

3. Receives, sorts, records, labels, weighs, and meters all outgoing U.S. mail and parcels; operates mail and mail inserter equipment to fold, stuff, sort, meter, and prepare high-volume mailings for mail collection.

4. Adheres to all appropriate related postal regulations, including bulk, express, and certified mail.

5. Serves as a resource to answer questions and advise staff on the proper procedures for processing U.S. mail.

6. Perform minor preventative and routine maintenance, not limited to regular cleaning, lubrication, minor repairs and adjustments to mailroom equipment, and schedule appointments for repair;

signs repair invoices as needed.

7. Maintain work area in neat and orderly condition.

8. Performs additional related duties as assigned.

Requirements : Qualifications

Qualifications

Knowledge of :

1. Current postal rates, regulations, and requirements for classes of mail and other materials.

2. Operations and maintenance of mail equipment, including meters folder / inserter machines and pressure sealers.

3. Standard business software and mail code / delivery databases and tracking systems.

4. Modern office practices, methods, procedures, techniques and equipment.

5. Safety practices and procedures.

6. Operational procedures, policies, rules and regulations specific to the assignment.

Ability to :

1. Adjust and perform routine maintenance to equipment.

2. Produce quality work according to established production standards.

3. Produce quality work within established timelines and schedules.

4. Effectively and efficiently operate a computer terminal and a variety of software programs.

5. Communicate in a clear, concise, and effective manner, both orally and in writing.

6. Understand and carry out written and oral instructions.

7. Establish and maintain cooperative and effective working relationships.

8. Analyze situations and adopt an effective course of action.

9. Organize work, set priorities, and carry out assigned responsibilities independently.

10. Operate a variety of equipment in the production of printed, posted, and processed materials related to this position.

Education, Training and Experience :

A typical way of obtaining the knowledge, skills, and abilities outlined above is graduation from high school or G.E.D equivalent and one year of increasingly responsible commercial print experience;

and mail room experience involving the sorting and preparation of materials for mailing or an equivalent combination of training and experience.

Licenses; Certificates; Special Requirements :

The ideal candidate will have a valid Maryland driver's license and the ability to maintain insurability under the company’s vehicle insurance policy.

Additional Information

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an incumbent to successfully perform the essential functions of this class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

• While performing the duties of this job, the incumbent is regularly required to stand, walk, bend, twist, reach and kneel;
• distinguish equipment signal warnings and sounds; talk and hear both in person and by telephone; use hands to finger, handle and feel computers and standard business equipment;

and reach with hands and arms. Incumbents are frequently required to lift / push / pull objects weighing up to 50 pounds.

Specific vision abilities required by this job include close and distant vision and the ability to adjust focus.

Mental Demands

• While performing the duties of this class, incumbents are regularly required to use written and oral communication skills;
• read and interpret complex data, information and documents; analyze and solve complex problems; perform repetitive and highly detailed work;
• work with constant interruptions; interact with District management, staff, faculty, administrators, students, and outside agency contacts;

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an incumbent encounters while performing the essential functions of this class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbents work under typical warehouse conditions, and the noise level is higher.