Bookstore Supervisor

Grow With Us!

Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores.

What We Will Offer You :

• A competitive rate of pay of $21.50 per hour
• A 20% off Hudson Employee Discount
• A 50% off Hudson Food & Beverage Discount
• Health & Well Being : Medical / Dental / Vision Insurance
• Paid Time Off
• Various Personal and Parental Leave Programs
• Company Paid Life Insurance
• Retirement Programs & Matching Employee Contributions : 401K & RRSP
• Employee Recognition & Anniversary Programs
• Training, Development, and Growth Opportunities
• Tuition Assistance & Scholarship Programs

This Bookstore Supervisor Job Is for You, If You Enjoy :

• Assisting the Manager in managing team members and the daily operation of our stores and providing an amazing customer service experience to our customers
• Working at San Jose International Airport

Your Team is counting on you as a Bookstore Supervisor to :

• Work any shift any day of the week, including weekends & holidays
• Work a full-time schedule

Bookstore Supervisor Key Accountabilities :

• Provides staff training and conducts store opening / closing / shift change procedures
• Performs all cash register preparation, float verifications, spot checks, verification of end-of-shift cash reconciliation's, void processing and deposits
• Ensures that money is secured at all times
• Ensures that daily counts are conducted and that any discrepancies are reported
• Ensures that staff report to work on time, dressed in clean full uniform, including nametags
• Ensures that all staff tardiness and absences are reported to management
• Ensures customers are greeted promptly and served by knowledgeable, well-trained associates
• Demonstrates effective management of customer queuing
• Ensures that sales associates are assigned daily duties and are aware of daily sales targets and procedural changes
• Has an in-depth knowledge of bookstore products sold and ensures replenishment and proper rotation of stock on the sales floor
• Ensures that housekeeping standards are maintained (i.e., dusting, replacement of burnt light bulbs, sweeping, mopping)
• Maintains an ever-vigilant theft and shoplifting awareness and enforces cash register and other policies controlling internal shrink
• Pull and process book returns (identify appropriate titles using inventory system reports) manage inventory flow
• Organize store displays and sections, ensuring proper placement and organization of all titles. Merchandise store to focus on key titles and maximize sales potential
• Ensure accuracy of the inventory management system through accurate receiving, returns, file transfers and routine cycle counts. Supervise processes.
• Ensure booksellers accomplish daily and weekly tasks outlined in bookseller basics.
• Assist in ordering books and other bookstore merchandise ensure store selection closely reflects needs and desires of local customer base.
• Assist in maintaining sidelines stockroom and replenish sidelines stock as needed.

Bookstore Supervisor Required Qualifications :

• One or more years of retail supervisory experience
• Previous bookstore supervisory experience
• Ability to manage, consult, and help plan daily activities with General Manager, Bookstore Manager, and other Bookstore Supervisors
• Provides supervision and support to store staff
• Approachable and interactive leadership qualities
• Ability to work in a fast-paced environment
• Good time-management skills and multi-tasking abilities
• Good problem-solving skills
• Ability to lift 40lbs
24 days ago