Search jobs > Fort Worth, TX > Member service representative

Member Services Representative, AACU Mortgage Processing

Nesco Resource
Fort Worth, TX, United States
Full-time

Job Purpose

Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union.

Principal Duties and Responsibilities

Prepare pre-closing Loan Quality Initiative requirements, credit analysis and quality control of the loan information

Provide accurate closing and funding of our mortgage loans in all 50 states plus the Virgin Islands, using the Prime Alliance LFC system

Serve in a backup role for initial member contact via incoming phone calls and for taking applications through our Prime Alliance loan origination system

Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department

Meet deadlines and assists with production goals

Perform other duties as assigned

The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his / her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

Minimum Qualifications

High school diploma or GED

Preferred Qualifications

Previous banking or Credit Union experience

Previous mortgage lending experience

Previous knowledge of Client, NCUA and AAFCU Mortgage Lending Guidelines

Previous Residential Mortgage Closing and Funding experience

Previous working knowledge of PC Software including Desktop Underwriting, Prime Alliance, and Episys

Knowledge, Skills & Abilities

Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software

Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team

Skilled in above average interpersonal and communication skills and professional telephone manners

Ability to effectively communicate with all levels both verbally and written

Ability to speak, read, and write Spanish is a plus

Ability to work well under deadlines and high volume pressure

Ability to work in a diverse work environment

Ability to quickly learn and adapt well to change

Ability to self-motivate with strong organization skills and capacity for attention to detail

Ability to maintain satisfactory performance and attendance

Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.

Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

1 day ago
Related jobs
Promoted
ICSI.
Fort Worth, Texas

Job Title: Member Services Rep-AACU Mortgage Processing. Responsible for creating new mortgage loans and processing applications for purchase or refinance of real estate at American Airlines Credit Union. Represent the Mortgage Department in various Credit Union days, seminars and other special proj...

Promoted
CornerStone Staffing
Fort Worth, Texas

Member Services Representative. Build Lasting Relationships: Be a dependable resource for our members by being available, offering products and services that meet their needs, and always putting them first. You ll be the voice of our company, providing our members with timely, courteous, and persona...

Axelon Services Corporation
Fort Worth, Texas

Member Services Representative, AACU Home Equity Center. Represent the Mortgage Department in various Credit Union days, seminars and other special projects as directed by the management staff of the Mortgage Department. Responsible for reviewing home equity loan requests and assisting *** Credit Un...

Promoted
Houston Fitness Partners
TX, United States

Characteristics that will make you the perfect fit for our Member Services Representative:. Physical Demands of the Member Services Representative:. Perform prospective member calls and tours; assessing their membership needs. People-we genuinely care about our team + members. ...

Promoted
Planet Fitness Inc.
Fort Worth, Texas

As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed!. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. But it al...

Planet Fitness
Fort Worth, Texas

As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed!. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Take pros...

Promoted
Planet Fitness Inc.
Fort Worth, Texas

Provide a safe and secure environment for all members. Communicate with members and a create a high level of customer service. Communicating with, promoting, touring, and assisting prospects and potential members. Operating and Assisting applicable members with use of Tanning, hydro, and Total Body ...

Absolute Recomp
Fort Worth, Texas

We are seeking a dedicated Overnight Member Services Representative to join our team at Absolute Recomp. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our facility during the overnight hours. Greet and assist m...

Planet Fitness
Fort Worth, Texas

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Take prospective members on tours then assist them with the new account sign-up process. Facilitate needed updates to member’s accounts. Respond ...

Planet Fitness
Mansfield, Texas

Member Services Representative - Front Desk. Provide a safe and secure environment for all members. Communicate with members and a create a high level of customer service. Communicating with, promoting, touring, and assisting prospects and potential members. ...