Learning Technology Specialist
SUMMARY
Support learning technologies (ex : learning management system, learning communities, podcasts, intranet site, e-learning, etc.
Support the design, development, implementation, and coordination of company learning and development programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes the following :
- Manages company Learning Management System ( LMS ).
- Uploads and maintains course offerings and other resources in LMS.
- Regularly reviews and rationalizes course content to provide optimal level of resources to the business.
- Reviews, tests, and implements system updates; updates documentation and training to stay current with these updates.
- Researches and resolves issues related to the LMS; understands integration of LMS with broader human capital management system.
- Maintains LMS Troubleshooting Guides
- Collaborates with others by researching training needs, planning courses, organizing materials, and conducting and facilitating training sessions.
- Partners with colleagues to understand broad business objectives and how learning technology can support these needs.
- Serves as internal learning technology subject matter expert; trains internal partners and administrators on LMS functionality.
- Stays abreast of learning technology trends and makes recommendations on how they can be applied in the business.
- Ensures that all appropriate reports are developed, processed, and distributed to stakeholders.
- Creates audio and video materials for training and learning programs Assists in the development of e-learning modules.
- Uses learning metrics and analytics to measure the impact of learning solutions.
- Coordinates requested or planned development activities.
- Performs other job-related duties as required.
SUPERVISORY / MANAGEMENT AUTHORITY
No supervisory / management authority.
EDUCATION AND EXPERIENCE
Bachelor’s degree in related field, - years of training and development and learning systems experience, plus year of working in a corporate environment, or an equivalent combination of education and experience.
Experience complying with SCORM and AICC e-learning standards.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent communication skills to interact to inquiries in a professional, courteous, effective manner.
- Excellent organizational skills, and problem-solving skills.
- Ability to use good judgement to prioritize and promptly escalate issues.
- Working knowledge of Microsoft PowerPoint, Excel, Outlook, and Word.
- Experience complying with SCORM and AICC e-learning standards.
- Experience developing learning content with Articulate and Vyond.
- Excellent attention to detail.
- Curiosity, learning agility and pride in one’s work.
WORK ENVIRONMENT
Work is primarily performed in a climate-controlled office setting.
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