TikTok Shop - Global Key Account Category Operations Manager - Beauty & Personal Care

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;

to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

We are looking for experienced Beauty & Personal Care Category Operations Managers to bring their passion for the category, and their e-commerce experience to help brands find scale on TikTok Shop.

Global brands are our key strategic partners, and we need a dedicated team to provide the best service to them. The team will play a critical role in establishing and leading strategic commerce partnerships between TikTok and the world's top-tier brands.

Our ideal candidate is an entrepreneur who possesses strong communication, ownership, a growth mindset with obsession to deliver results.

This person will be a team player, with experience in managing enterprise accounts, open to learning new skills and developing expertise in content commerce, and demonstrate a proven track record of delivering results and problem-solving effectively in a fast moving environment.

We are looking for those who are excited to be a part of something big - and welcome those with passion for Beauty & Personal Care, for e-commerce, or for operating on the cutting edge of commerce and technology.

Responsibilities :

• Discover innovative collaborative models that fit into merchants' short-term and long-term development plans, invest platform resources effectively and efficiently, and execute business development strategy by deeply understanding the TikTok Shop proposition and ecosystem, as well as the needs and decision drivers for brands
• Employ a consultative approach - coach and enable your brands to grow their business with the right tools, process, and partnership model
• Be an operator - leverage data and analysis to forecast the business and work cross-functionally to resolve challenges across merchandising, logistics, product, and platform

Qualifications

Minimum Qualifications :

• 5+ years' experience in e-commerce in Brand-driven categories such as Beauty & Personal Care
• Experience forecasting and delivering against sales, GMV, or related commercial targets at category, account, or brand level
• Experience advising and guiding brands to optimize and scale their e-commerce or digital business
• Ability to thrive in a rapid, agile, and often ambiguous environment with a growth mindset
• Attention to detail, affinity for analytics, and strong problem solving skills

Preferred Qualifications :

• A combination of experience on both the platform or retail side, and the brand or merchant side
• Experience with TikTok or other content-driven platforms or content-based commerce on either brand or platform side

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2