Program Manager- Data Center

Overview

The Program Manager is responsible for the planning, development, and implementation of large scale full turnkey customer programs.

Responsibilities will include assisting customers in

planning and developing program objectives and goals, developing the program critical path,

defining program roles and key program milestones, implementation plans, and active

management of the entire program and its key deliverables.

The Program Manager will be the primary point of contact for the customer and vendors

assigned to the program. Key responsibilities in this role will also include execution of the

overall scope of work, status reporting, budget tracking and financial reporting, contract

management, achieving incremental program milestones, successful and timely implementation of program deliverables, management of program-specific project managers, and regular communication with team members, vendors, and customer's upper management team.

Overall, this position is high in caliber and plays key role in the full-scale management and critical decisions of multi-million-dollar customer programs.

The ability to assume an immediate leadership role is necessary to be successful.

Responsibilities

In addition to the position responsibilities noted below, our Program Managers are to embrace

Living the Vision Culture and be driven by principles we all share, believe in, and promote :

Customer First; Be the Best You Can Be; Professionalism; Proactive Teamwork; Pride in Our

Company; and Make Giving a Reality.

• Execution on all assigned OTRs (Objectives, Targets, Results).
• Conform and adhere to all responsibilities within the Operational Guidelines throughout the phases of : Presales, Planning, Delivery, Closing, and Post-Installation.
• Clearly defines rules of engagement on program initiative to include roles and

accountabilities, change management process, deliverable approval expectation.

• Develop a Baseline Project schedule securing key milestone and dependencies.
• Oversee development of critical path plan deliverables.
• Risk management and resolution
• Manage and interface with project managers responsible for specific sites and scopes.
• Quality control on overall program deliverables
• Provides a high level of leadership throughout program efforts.
• Customer relations (Change management negotiation, sign offs and acceptance, conflict

management)

• Monitor Risks and initiate necessary Proactive and Corrective Actions
• Manage Change Control and Procure change orders.
• Manage Vision team and / or subcontractors / vendors to ensure timely and high-quality work.
• Monitor and drive the quality assurance process during all phases of the project.
• Continuously expand / farm existing Accounts for additional opportunities to introduce other Vision services. Look for new opportunities with new clients that enable Vision to provide A / V, security, Wireless / DAS, and / or network infrastructure services.
• Develop 2-3-year (or more, when appropriate) year project roadmap for program.
• Become familiar with program's budget process and proactively work with customer to

shape budget build process for upcoming year.

Develop Method of Procedure or Standard Operating Procedures for the Program to ensure successful project delivery.

Qualifications

Must understand the critical importance of both customer experience and customer service.

• Proactive and professional communication with internal and external customers.
• Ability to positively influence others to act.
• Provides leadership to the Program team, and to all other individuals / vendors associated with the Program.
• Can effectively present and interact with senior executives as needed.
• Promote continuous process improvement.
• Highly organized, and effective with personal time management.
• Actively participate in & lead customer-specific meetings, internally & externally.
• Excellent verbal skills.
• Excellent written skills.
• Versatile in performing different tasks; very resourceful.
• Able to receive constructive feedback and take action to adjust.
• Be independent, self-driven, highly customer focused, and be successful without supervision from management.
• Timely responses to appropriate inquiries.
• Desire for continuous improvement at a personal and professional level.
• Maintains a professional image to our customers and sets a role model image for all Vision teammates

Education :

College degree or AA preferred.

• Proven success in developing and implementing multi-vendor, large-scale, multi-million dollar complex customer programs.
• PMI PMP Certified or equivalent preferred.
• Excellent fluency with project management methodologies.
• Excellent PC skills, including MS Office applications (Word, Excel, PowerPoint, Outlook).
• Experience managing Project Managers

Company Overview

Vision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients.

Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society.

We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice / data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.

Vision Technologies offers its employees the following benefits and leave programs.

• Company Holidays
• Elective Days
• Birthday off with pay
• Medical / Dental / Vision Insurance
• Life Insurance and AD&D
• Short / Long-term Disability
• 401(k) Retirement Plan
• Tuition Reimbursement
• Leadership Development Training

Vision Technologies is an equal opportunity employer : disability / veteran.