Role + Responsibilities
- Coordination and research of all aspects of a field service visit including personnel, tools, parts, and equipment needed to execute field service.
- Analyze contribution margins on orders prior to invoicing to ensure acceptable margins are achieved.
- Evaluate and enter information for customer terms and conditions, including safety requirement questionnaires.
- Responsible for maintaining Service Backlog.
- Responsible for handling and correcting problems that arise with scheduling, pricing, incorrect information on reports or invoice, disputes in pricing, credits, etc.
- Manage documentation expectations - timely reporting / invoicing
- Produce cost estimates for a project based on project scope and discussions with clients and engineers.
Qualification + Profile
- Proficient in all MS Office Products, SAP, Salesforce, LMS, and other business-related software
- A combination of education and business experience that demonstrates higher level decision making based on judgement, education, and experience.
- Ability to handle confidential information
- Highly reasoned thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
- Ability to communicate both verbally and in writing (in large and small group settings)
- Required travel 5-10%
Contract Position Details
6 month contract position
Endress+Hauser provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
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