Apartment Make-Ready (Temp to FT)

Lion Real Estate Group is seeking a temp-to-permanent Make-Ready to join the maintenance service team at Alister Apartments and Emerson Apartments (397 units total) located in South Austin, Texas.

Recruiters / Agencies, please do not respond to this ad.)

Make-Ready - JOB PURPOSE :

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

The Make-Ready plays a vital role in our community’s day-to-day impression on existing and prospective residents and is expected to maintain a high level of quality customer service and professionalism while ensuring that all company maintenance policies and procedures are consistently followed.

The Make-Ready is responsible for preparing rent-ready apartment units during the turnover process and will also assist with troubleshooting and repairing all aspects of the community and apartment units including plumbing, electrical, heating / cooling, carpentry, appliances, painting, and drywall.

Make-Ready - ESSENTIAL FUNCTIONS :

• Ensures all company maintenance policies and procedures are followed.
• Ensures quality control checks of all final products (i.e. unit turns, preventive maintenance, rehab projects).
• Walks community on a regular basis to ensure the community’s appearance meets or exceeds company standards at all times.
• Assists in completing service orders in an efficient and timely manner.
• Addresses all emergency service requests in a timely fashion, including on-call emergencies.
• Completes the turnovers / make-readies of vacant units according to schedule.
• Paints vacant units, including rehab units.
• Ensures the physical well-being and curb appeal of the apartment community including grounds cleanliness.
• Ensures all work assignments are completed according to Company standards.
• Assists with move-in and move-out procedures.
• Brings all resident issues to the attention of office personnel and informs community managers of any issues observed in housing units.
• Works together with service team to keep on-site shops in order.
• Coordinates with supervisor to order supplies while maintaining the appropriate expense budget allotted per community.
• Works collaboratively with supervisor to prepare for all city and internal property inspections.
• Ensures Company Safety Program and OSHA safety requirements are being followed.
• Maintains annual fair housing certification for maintenance (via Gracehill).
• Maintains regular and consistent attendance according to required work schedule decided by the Company, including being available for on-call on weeknights and weekends.
• Provides exemplary customer service to residents, prospects, and guests and represents the Company in a professional manner at all times.

Make-Ready - REQUIRED SKILLS / ABILITIES :

• Excellent verbal and written communication skills (English).
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Team player with ability to work well with others.
• Ability to work independently, prioritize duties, manage time efficiently, and multi-task.
• Ability to function well in a high-paced and at times stressful environment.

Make-Ready - EDUCATION & EXPERIENCE :

• High School Diploma or equivalent.
• 1+ year residential maintenance or related experience.
• 1+ year of experience in multifamily property management highly preferred.
• HVAC / EPA Certification preferred.
• Must have valid driver’s license.
• Posted pay range is negotiable.

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