Job Description
Job Description
Job Summary :
We are seeking a dedicated Field Technician with 4 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in Desktop Support - Remote, Service Desk, and Field Services.
This role requires a proactive individual who can work effectively in a day shift and is open to travel as needed. The candidate will play a crucial role in supporting our projects and ensuring seamless technical operations.
Required Skills : Service Desk, Desktop Support - Remote, Field Services
Responsibilities :
Identifies correct knowledge documents and support materials to answer questions and troubleshoot issues
Learns about technology deployments and how they fit within business model / strategy
Explains general navigation to customers; Translates technical terms to non-technical users to help in explaining navigation
Looks for opportunities to improve knowledge on technologies
Understands and adheres to the IM process and policies
Uses correct knowledge documents and support materials to answer questions and provide support
Identifies when request / issue should be escalated and assigns to appropriate party
Clarifies asks by listening for understanding and reflecting back
Performs rounds and completes required templates
Uses instrumentation and physical checks (walk-throughs) to monitor
Responds to and resolves incidents affecting operations
Performs physical build-outs, installing computing devices and low voltage cabling
Provides direction to local security staff by assisting in post order definition
Manages identified defects through own and supporting organizations
Follows procedures to collect and manage data so it's available for security audits
Performs maintenance per manufacturer specification
Oversees the activities of on-site vendors performing maintenance
Consistently, without fail, follows all safety guidelines
Oversees the activities of on-site vendors performing maintenance to ensure safety guidelines are followed"
Interprets security standards and applies to own work
Identifies relevant security standards that apply to own work and adheres to protocols
Understands security risks & implications when evaluating solutions
Knowledgeable about current security controls"
Does what is asked within the agreed upon timeframes and according to established procedures, protocols and / or requirements
Demonstrates responsiveness by conveying critical information to decision makers
Demonstrates awareness of the desired outcomes in actions and thoughts"
Conducts diagnostic steps to collect data and validate issue
Eliminates variables to pinpoint root cause
Completes testing to confirm resolution"
Eliminates variables to pinpoint root cause
Identify possible solutions and pros and cons to each
Follow up to confirm solution addressed problem
Electromechanical Field Service Technician
In the role of Field Service Technician, you will perform the installation, repair, preventative maintenance of client capital equipment. Associate degree in engineering, science, or technical field. ...
Field Service Technician - Foodservice & Refrigeration technicians nee
Commercial food service equipment repair agency looking for field service technicians to provide service across the greater Los Angeles / Orange County region. Field Service Technician Requirements and Qualifications. Work shift is Monday through Friday 7 AM - 4 PM (hours fluctuate at times based on...
Field Technician
We are seeking a dedicated Field Technician with 4 to 8 years of experience to join our dynamic team. The ideal candidate will have expertise in Desktop Support - Remote, Service Desk, and Field Services. Required Skills: Service Desk, Desktop Support - Remote, Field Services. ...
E-2D Field Technician 3 - Security Clearance Required
Northrop Grumman Defense Systems is looking for an experienced E-2D Avionics Technician (AT) for the NAS Point Mugu Field Support Team. Perform a variety of maintenance, modifications and technical support on E-2D Avionics systems, equipment, integrated systems, and subsystems, at various customer a...
As-Needed Environmental Field Technician
About The Job We are seeking as-needed environmental field technicians to conduct field work in central valley, California. Field efforts will be focused on conducting surveys for biological resources under the direction of a field supervisor Candidates that have experience working outdoors, a degre...
Field Service Technician II
IGT is seeking a Field Services Technician II to join our casino services team and be part of our award-winning gaming products organization. This Field Services Technician will provide a variety of customer service duties related to the installation, troubleshooting, maintenance, removal, and repai...
Field Service Technician
Field Territory: Across California Position Overview: We are seeking a versatile individual to join our team as a Field Service & Automation Technician. We are seeking a versatile individual to join our team as a Warehouse & Field Service Technician. This role blends technical skills, organiza...
Field Maintenance Technician
As Tier1 Technician you will assist with removal, replacement and troubleshooting of existing car wash/support equipment and perform preventative and corrective maintenance of car wash equipment on BLISS and Full Service Car Wash locations as determined by Maintenance Team Lead. Technician may be di...
Traveling Switchgear Field Technician - Nationwide
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv Engineering 480VAC/15KVAC electrical switchgear, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as me...
Generator Field Service Technician
The Generator Field Service Technician is responsible for providing on-site and phone troubleshooting, repair, equipment modifications, installation, and sales support of Generac industrial products. Master Field Service Technician:. Technical Field Service Representative Trainee:. Technical Field S...