Rooms Division Assistant Manager

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Experience elevated luxury at Maui's most glamorous oceanfront resport. Celebrate the wonders of Maui in our open-air beachfront Resort and allow our team to pamper you in the spirit of Aloha.

Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

About the role

We are looking for a Rooms Division Assistant Manager who is passionate in providing only the highest levels of customer service.

This position reports to our Director of Rooms. Work authorization for this location is required.

What you will do

Supervises a given shift at the Front Desk. Directs staff that performs the following duties and will also perform these duties on own : welcoming and registering hotel guests, explaining the accommodation and establishing credit or method of payment.

Checks guest out of the hotel, preparing and explaining the bill. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

What you bring

College Degree or equivalent experience.

Two years previous hotel management experience, preferably in the front office.

Requires a working knowledge of the Front Desk and Concierges services, policies or operations and general knowledge of Housekeeping, the hotel and area.

It requires knowledge for the ability to operate computer equipment and the reservations system.

Ability to read, write and speak English.

Tuberculosis Clearance

Maui Liquor License

What we offer :

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Salary $70,898.88-$78,361.92
Schedule & Hours :
• Full Time
• Full Time
• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need.

Be part of a cohesive team with opportunities to build a successful career with global potential

Learn more about what it is like to work at Four Seasons visit us :

fourseasons.com / careers

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website -