IT Network Engineer (2 positions)

Sound Transit IT Temporary Contractor Request Form

Attached is a Temporary Contractor Staffing request for two () IT Network Engineers. These will hybrid engagements, with roughly % of work completed remotely and % of work completed onsite, primarily at Union Station th Ave S, , Seattle, WA .

Assignment : IT Network Engineer () Category / Level : Category B : IT Network and Server Engineering, Level Term of Assignment : months Date Candidate Resumes due to Sound Transit : ASAP Rate Range : Minimum Midpoint General Summary : Under general direction, plans, develops, and implements the Agency's local and wide server infrastructure in area of assignment;

installs, configures, maintains, and administers Agency servers to ensure the availability of services; coordinates assigned activities with other divisions, departments, and outside agencies; troubleshoots and resolves

server related errors, issues, and warning messages as needed; and performs technical support duties to assigned area of responsibility ensuring quality of work meets the standards set forth by the Agency. Essential Functions :

• Addressing vulnerabilities flagged by monthly infosec scans.
• Developing documentation and protocols to rectify infosec-identified vulnerabilities.
• Ensuring accurate network hardware records in SolarWinds by updating information promptly.
• Configuring TACACS, NTP, SNMP, and management IP settings for all deployed hardware across field locations.
• Managing incident tickets promptly and effectively.
• Handling service requests from IT Business Partners and Agency customers, including server setups, OS and application troubleshooting, access requests, and assisting with server-related tasks for other departments.
• Undertaking server system administration duties, including performance monitoring, account security management, application, and user management, and identifying and addressing security risks.
• Administering and upkeeping Active Directory (AD) security groups, ensuring appropriate access to critical systems, conducting AD cleanup, and establishing procedures for AD object management.

Deliverables : As a network engineer, the contractors will be tasked with a variety of critical responsibilities to uphold the security, reliability, and effectiveness of our IT infrastructure.

This includes promptly addressing any vulnerabilities uncovered in the Agency's monthly security scans and crafting thorough documentation and procedures to swiftly resolve any identified issues.

The network engineers also play a key role in maintaining accurate records of the Agency's network hardware in SolarWinds, as well as configuring vital protocols like TACACS, NTP, SNMP, and management IP settings across all deployed hardware in diverse field locations.

Handling incident tickets and service requests in a timely and efficient manner will be a secondary priority, as the network engineers collaborate with IT Business Partners and Agency customers.

Special / Additional Qualifications (Over Role / Category Level) Education & Experience : Associate's degree in computer science / information technology, or closely related field and three years of network engineering experience in the deployment, design, troubleshooting, and administration of network systems;

OR an equivalent combination of education and experience. Required Licenses or Certifications : None Specific Qualifications, Knowledge, and Skills :

• Hard charging, dedicated learner, and determined networking technologist.
• years Juniper firewall, routers, and switches. Cisco routers, firewalls, and switches.
• years FortiGate, F, and Cisco wireless controller experience
• years' experience troubleshooting and remediating issues in a complex Network Enterprise environment. Knowledge of local and wide area networking engineering (switching, routing, BGP, OSPF, Firewall, Load Balancing) theory and technologies.

Knowledge of IP addressing, network protocols, technologies, and VPN configurations associated with LAN / WAN networks.

• Network scripting experience to perform automation : Rancid, Ansible, Python Automation : Network configuration management, discovery and inventory management, security, and compliance monitoring, monitoring and troubleshooting
• Working knowledge of SolarWinds Real-time and trend monitoring for network infrastructure.
• Awareness of security best practices for server and storage environments, including access controls, encryption, and vulnerability management.
• Strong problem-solving skills to diagnose and resolve server and storage-related issues efficiently.
• Effective communication, teamwork, and the ability to collaborate with cross- functional teams are essential. Additionally, a proactive approach to learning new technologies and staying updated with industry trends is highly valued.

Physical Demands / Work Environment :

Work will be performed in a standard office environment and via a remote office. Estimated % of work can be completed via remote office, and % onsite primarily at Union Station th Ave S, , Seattle, WA .

Sound Transit promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

It is the responsibility of all employees and temporary staff to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and / or other employees.