Responsibilities
The Infrastructure Lead / Manager will :
- Manage projects and collaborate with other organizational teams in order to deploy and manage servers, networks, and related hardware / software components
- Monitor infrastructure performance, troubleshoot issues, and implement necessary improvements
- Maintain accurate and up-to-date documentation related to infrastructure configurations, security measures, and incident response procedures
- Conduct regular security assessments to identify vulnerabilities in systems, networks, and applications
- Develop and implement security policies, procedures, and best practices
- Investigate and respond to security incidents, performing root cause analysis and implementing corrective actions
- Work closely with IT and cross-functional teams to ensure the alignment of security measures with business objectives
- Communicate security-related concepts and requirements to non-technical stakeholders in a clear and understandable manner
- Implement and maintain firewalls, intrusion detection / prevention systems, and other network security measures
- Troubleshoot and resolve network issues, collaborating with vendors and internal teams
- Administer Citrix environments to provide secure and efficient access to applications and desktops
- Monitor Citrix infrastructure performance, optimize configurations and troubleshoot issues
- Administer and manage Hypervisor Infrastructure performance, optimize configurations and troubleshoot issues
- Manage and administer email infrastructure (ex : Google Workspace, O365) to support collaboration and productivity
- Configure and maintain SCCM infrastructure for efficient software deployment and updates
- Monitor SCCM environment for compliance and troubleshoot issues as needed
- Automate frequently requested tasks and provide self-service capability
Qualifications :
- 10+ years of IT experience
- Bachelor's Degree in Business Administration, Computer Science, Information Systems and / or a related field
- Proven experience in Infrastructure Management, Project Management, Systems Administration, and Security Analysis
- Strong knowledge of Networking protocols pertaining to switching, routing and perimeter device management including security framework utilizing best practices
- Proven skills in : Cisco, Palo Alto, VMware, Citrix, Meraki, Aruba, AD, PowerShell, SCCM, SQL, etc.
- Knowledge of Azure Cloud environments and Virtualization technologies
- Excellent problem-solving, analytical and documentation skills
- Strong communication and collaboration skills
Desired Skills :
- Experience in the Healthcare industry
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