Healthcare Retention Specialist

Responsibilities :

• Answers Insurance Hotline to screen for coverage, and schedules application assistance appointments with an Enrollment Specialist.
• Completes project-specific logs and collects required project data. Makes timely and accurate submission of monthly reports.
• Makes telephone and mail contact with individuals receiving FHCSD Enrollment services; verifies enrollment; documents any healthcare utilization;

and encourages renewal applications.

• Meets department retention productivity standards.
• Performs other duties as assigned.
• Provides coverage for Healthcare Enrollment Specialists as needed. Participates in community events as needed.

Requirements :

• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation;
• proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS : Licensed for a minimum of 3 years;

No more than 2 violations and / or accidents within 3 years; No vehicle related suspensions / reinstatements; No DUI, reckless or felony Driving with 7 years.

High school graduate or GED equivalency.

Rewards :

• Job type : Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave and Paid Holidays
• Medical / Dental / Vision / FSA / Life Insurance
• Employee Discounts and Wellness Programs

FHCSD was founded by community activists working towards a common goal : caring, affordable, high-quality medical care for all.

We are proud to continue this mission today as we provide accessible services to over 210,000 patients across San Diego County.

The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits or potential bonuses.

$21.00 - $21.50

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and / or experience.

In addition to these factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer.

Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth.

We also offer a generous compensation and benefits package (more information on our benefits offerings is available here : FHCSD Wellness Employee Hub (gobenefits.net)