ELECTRICAL BRANCH MANAGER (SERVICE DIVISION)
Delta Construction Partners is a national executive search firm for the nation’s premier electrical, mechanical, and general contractors and industry professionals.
Delta has been retained by a confidential client to conduct a search for an Electrical Branch Manager (Service Division) in Erie, Pennsylvania.
Electrical Branch Manager (Service Division) Compensation & Benefits :
Total compensation for the Electrical Branch Manager (Service Division) in Erie, PA is between $140,000 and $150,000.
- Competitive Compensation Package
- Healthcare Coverage - Medical / Dental / Vision
- Company Allowances
- Bonus Eligibility
- Career Advancement Opportunities
- PTO / Vacation
- Relocation Assistance
- 401K
Electrical Branch Manager (Service Division) Duties & Responsibilities
Account Management
- Ability to redeem estimated gross margin of all work assigned.
- Take ownership and responsibility for assigned accounts.
- Ensure long-term customer / account satisfaction.
- Evaluate bidding and negotiating opportunities of assigned accounts.
- Take profit and loss responsibility for assigned accounts.
- Maintain effective communications with appropriate personnel, keeping them informed of all aspects relevant to the duties to which they have been assigned.
- Respond to customer questions / complaints and discuss problems with field personnel. Will need to respond personally to major emergencies and make decisions, as necessary.
Project / Service Management
- Manage projects in accordance with company procedures and policies.
- Accurately determine job priorities when scheduling personnel and materials. Assure that field personnel and materials are on the job at the right time.
- Assure proper staffing, training, tools, test equipment, systems and procedures are in place to allow field personnel to complete all work in a cost effective and high-quality manner.
Understand timing of the work and how it relates to others.
- Direct and monitor field personnel in maintaining work schedules. Resolve schedule conflicts as required.
- Manage personal time to assure maximum productivity.
- Monitor project labor productivity. Take appropriate action on a timely basis.
- Assist in Accounts Receivable as appropriate.
- Evaluate the performance of field personnel in conjunction with Director of Service.
- Actively monitor, promote, and enforce company safety policies with field personnel.
- Effectively manage and control equipment, material / tool utilization, and costs while insuring efficient field operations.
- Understand the relationship between performance, customer satisfaction, and new business.
- Close all completed jobs and expedite billings.
- Build rapport and positive working relationships with field personnel, staff personnel, and other supervisors. Incorporate a team-building philosophy into all company relations.
- Understand electrical systems, appropriate national and local codes, and industry standards. Assure that permits are secured where required.
- Promptly address customer complaints to assure resolution of any discrepancies.
- Capitalize on pre-fabrication opportunities.
- Attend project meetings as required.
- Instruct and direct field personnel for prompt response to Customer trouble calls to resolve problems quickly and efficiently.
Build and maintain Customer confidence and satisfaction.
- Dispatch service calls and maintain / update our service personnel log to avoid scheduling conflicts.
- Ability to respond to emergency calls on a 24 / 7 basis.
- Ability to comprehend the basic understanding of operating a personal computer needed for accessing and using company technology and / or software programs.
- Provide support for any special projects as assigned by your supervisor. These special projects, at the determination of your supervisor, may or may not become part of this position’s primary responsibilities.
- Advise the Chief Operations Officer and Director of Service of any significant problems encountered, along with recommended solutions.
Electrical Branch Manager (Service Division) Qualifications
- Minimum of 8 years’ experience as an electrician, ideally a broad base of residential, commercial, and industrial installations and applications.
- Industrial controls knowledge.
- Familiarity with up-to-date electrical estimating software.
- Must be able to recognize / identify potential discrepancies and errors in documents and develop questions for timely response.
- Expert knowledge / understanding of all electrical work and materials used.
- Must be authorized to work in the U.S.
Preferred but Not Necessary
- Bluebeam experience
- Hands-on experience in the industrial and commercial field.
- Familiarity with Accubid estimating software system.
- State of Maine Master Electrician’s License.
- 5 Years managerial level experience.
- Journeyman License