Instructional Designer

Job Description

Job Description

All Boston Mutual employees who interact with our policyholders, our producers, and our BML associates embrace the principles of our brand and service philosophy.

We are all brand ambassadors. Both our words and our behaviors matter. We share a common service philosophy and pride ourselves in living the BML brand promises every day, one interaction at a time.

The following statements represent what Boston Mutual stands FOR it is what makes us different and better in the market we serve.

• We are FOR being a progressive life insurance company offering financial peace of mind to working Americans and their families.
• We are FOR providing practical and affordable products designed for those we serve.
• We are FOR making it easy to secure a level of financial protection with a portfolio of products beginning with life insurance.
• We are FOR providing a personalized customer experience to our policyholders and producers.
• We are FOR acting in the best interests of our policyholders, producers, employees, and the communities in which we live and serve representing the goodness of mutuality in all we do.

We do our best to :

• Demonstrate a desire to assist.
• Listen to understand and respond empathetically.
• Explain things in a manner that is easy to understand.
• Be knowledgeable students of our business.
• Take full ownership to resolve questions and issues.
• Be professional, polite, and courteous.
• Leave our customers and associates better than where we found them.

Summary of Position

The Instructional Designer reports to the Director of Training & Quality. The instructional designer role is focused on creating robust, engaging and effective learning experiences by designing educational materials, courses, and training programs enterprise wide .

This role involves collaboration with subject matter experts, utilizing instructional design principles, and leveraging various technologies to enhance learning outcomes.

Key Responsibilities

• Curriculum Development : Design, develop and implement educational curriculum for various formats (instructor-led training ,e-learning, blended learning)
• Needs Analysis : Conduct needs assessments and analyze learner needs to determine appropriate instructional strategies and content development.
• Content Creation : Create instructional materials including lesson plans, course outlines, storyboards multimedia elements, assessments, and supporting documents.
• Technology Integrations : Utilize authoring tools and learning management systems and authoring tools to create interactive and engaging learning experiences.
• Evaluation and Improvement : Assess the effectiveness of instructional materials and programs through data analysis; implement improvements based on evaluation results.
• Collaboration : Work with subject matter experts, trainers , and stakeholders to ensure the accuracy and relevance of content.

Qualifications & Knowledge Requirements

Education : Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field. Master’s degree preferred.

Experience : 5+ years in instructional design

Proven experience in instructional design, curriculum development and educational technology. Experience in life insurance preferred.

Skills :

• Strong understanding of instructional design models and principles (e.g. ADDIE, SAM)
• Proficiency with e-learning authoring tools (e.g. Articulate Storyline, Adobe Captivate)
• Familiarity with Learning Management Systems (LMS) and other educational technologies
• Excellent written and verbal communication skills
• Strong project management and organizational skills
• Ability to work collaboratively and independently.

Technical Skills : Basic HTML / CSS knowledge multimedia editing skills, and proficiency with various graphic design software

Additional Information

Regular Working Conditions (Desk job with occasional walking, use of a computer with hand and finger motions, close and distance vision, minimal noise level and no exposure to weather conditions)

Prolonged Standing Frequent Walking or Stooping

Increased Noise Level Exposure to Weather Conditions

Heavy Lifting Heavy Equipment / Machinery Operation

Travel Required On Call Hours Required

Other Information :