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Manager-Case Management

St. Francis-Emory Healthcare
Columbus, GA
Full-time

Manager-Case Management

Columbus, Georgia Facility St. Francis-Emory Healthcare

Req ID 519531 Post Date 08 / 29 / 2024

Description

Summary : Under the general supervision of the Director of Case Management, the Manager of Case Management serves as a resource for the case management team and other departments.

Responsible for providing direct supervision of the staff of the case management department.

  • Provides support and oversight to the case management staff, providing coaching and mentoring as needed
  • Collaborates with the Director of Case Management to ensure staff completes annual competencies and education as assigned.
  • Effective and appropriate communication with case management staff, providers, healthcare team, patient, and family
  • Assists the Director of Case Management with collection of data for the UM Committee and other reports
  • Collects data and other metrics as requested by the Director of Case Management. Monitors productivity and regulatory compliance
  • Provides appropriate guidance to staff and others
  • Establishes and maintains effective relationships with department heads, nursing managers and staff, administrative staff and administrators
  • Displays role modeling behavior
  • Establishes clear expectations around accountability and ownership
  • Sets clear expectations in alignment with organizational goals
  • Contributes to workload distribution
  • Assists with onboarding new hires
  • Participates in Interdisciplinary Rounds
  • Displays effective communication skills
  • Supports the Director of Case Management and assists with other job duties as requested
  • Demonstrates knowledge of HIPAA guidelines and utilizes them in all aspects of communication

Qualifications

Education : RN or Associates Degree required.

Experience : 3 years or more of acute care hospital case management experience or 5 years in a related healthcare setting.

Previous leadership experience a plus

15 days ago
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