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Manager-Case Management
Columbus, Georgia Facility St. Francis-Emory Healthcare
Req ID 519531 Post Date 08 / 29 / 2024
Description
Summary : Under the general supervision of the Director of Case Management, the Manager of Case Management serves as a resource for the case management team and other departments.
Responsible for providing direct supervision of the staff of the case management department.
- Provides support and oversight to the case management staff, providing coaching and mentoring as needed
- Collaborates with the Director of Case Management to ensure staff completes annual competencies and education as assigned.
- Effective and appropriate communication with case management staff, providers, healthcare team, patient, and family
- Assists the Director of Case Management with collection of data for the UM Committee and other reports
- Collects data and other metrics as requested by the Director of Case Management. Monitors productivity and regulatory compliance
- Provides appropriate guidance to staff and others
- Establishes and maintains effective relationships with department heads, nursing managers and staff, administrative staff and administrators
- Displays role modeling behavior
- Establishes clear expectations around accountability and ownership
- Sets clear expectations in alignment with organizational goals
- Contributes to workload distribution
- Assists with onboarding new hires
- Participates in Interdisciplinary Rounds
- Displays effective communication skills
- Supports the Director of Case Management and assists with other job duties as requested
- Demonstrates knowledge of HIPAA guidelines and utilizes them in all aspects of communication
Qualifications
Education : RN or Associates Degree required.
Experience : 3 years or more of acute care hospital case management experience or 5 years in a related healthcare setting.
Previous leadership experience a plus
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