Field Service Technician/Engineer

Jobot
Richmond, VA, United States
$80K-$110K a year
Full-time
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Field Service Technician needed for Global leader in sustainable energy

This Jobot Job is hosted by : Byron Johnson

Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.

Salary : $80,000 - $110,000 per year

A bit about us :

A leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future.

By connecting software to its electrification, robotics, automation and motion portfolio, we push the boundaries of technology to drive performance to new levels.

Why join us?

  • Competitive compensation
  • Annual Bonus
  • Unlimited PTO
  • 401k Match
  • Stock Purchase program
  • Excellent Benefits
  • Over 130+ years in business In over 100 countries
  • Full relocation package offered

Job Details

Responsibilities

  • Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
  • Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs.

Identifies new sales opportunities and communicates them internally.

  • Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
  • Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
  • Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
  • Proactively identifies suggestions for product and quality improvement and communicates them further in the ABB organization.

Provides recommendations to management to improve operations and customer service.

  • Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
  • Training on our products and services will be provided; however, a basic understanding of electrical, mechanical and computers is required.

Background

  • Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology OR equivalent military experience OR Associates Degree with 2 or more years’ experience in servicing critical power equipment
  • Will consider High School Diploma / GED and 10 or more years’ experience

Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.

2 days ago
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