Salesforce Platform Administrator, Partner Solutions and Tech

Salesforce Platform Administrator, Partner Solutions and TechAustin,Texas,United StatesSoftware and ServicesImagine what you could do here.

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

We are implementing a world class Sales CRM system based on Salesforce. Apple’s Partner Solution & Technology group is looking for an experienced Platform Administrator to champion innovation and leverage deep and cutting-edge Salesforce expertise.

You will be operationalizing global Salesforce ecosystem that will transform and catapult our Sales organization into the 21st century.

You will work with amazing colleagues who have real passion for our products and our customers; and, through this program, you will be running enterprise scale Salesforce platform that enables our Sales teams to bring our world-class products, directly and indirectly, to our customers.

DescriptionBe ready to make something great when you come here. Dynamic, encouraging people and innovative, industry-defining technologies are the norm at Apple.

You will work in a highly collaborative team environment with Release Manager, Technical Architects, DevOps Lead and other Salesforce Business Admins to serve as the primary system administrator for the day-to-day support, maintenance and improvement of Salesforce environments.

The role requires a combination of program management, deep technical administration background, and ability to build reciprocal relationships across various teams.

Of course, strong operational fundamentals and burning desire to learn and excel are expected, but you have more : Be the main point of contact for the Salesforce Customer Success team.

Establish, monitor and drive action planning and execution for production org performance and health metrics Lead the security in production and full sandboxes to align with organization’s security and compliance requirements.

This includes enabling and monitoring SSO and BYOK, access reviews, security settings and implement additional security measures if necessary.

Explore and test new platform specific features as part of Salesforce product release upgrades Manage installation of the AppExchange apps in Production and on full SandBoxes Handle storage, system clean up and data archiving Build and maintain the technical guidelines and documentation at the platform level including metadata dictionary Assist in analysis of Salesforce license usage and cost optimization Assist DevOps in establishing business continuity planning and help in implementing system backup and recovery processes Assist DevOps in release deployment process and sandbox management Assist in troubleshooting issues related to Salesforce platform in the areas of security, performance, access and user administration especially the ones with elevated access Coordinate with the Admins and Developers and grow the Salesforce skills across the organization.

Integrity is everything to you. You handle risk and manage trade-offs openly and transparently.Minimum QualificationsKey Qualifications2+ years of experience in administering or supporting Salesforce cloud environmentsDemonstrate knowledge in Salesforce platform-specific administration, security, metadata management, and exposure to Salesforce DX and equivalent toolsSalesforce Administrator, App Builder or Platform Developer Certification is a plusContinually stay up to date with new Salesforce technology and related operational processesPositive relationship and facilitation skills both within diverse engineering and global cross-functional organizationsHighly driven, results-focused achiever with creative problem solving and critical thinking abilities who can encourage action and collaborationHighly organized with a laser focus on even the smallest detailsDemonstrate ability to communicate effectively verbally and in writing with all levels of organization.

Preferred QualificationsEducation & ExperienceBA / BS Degree plus 2+ years relevant experienceAdditional RequirementsApple is an equal opportunity employer that is committed to inclusion and diversity.

We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about your EEO rights as an applicant. ()Apple FooterApple is an equal opportunity employer that is committed to inclusion and diversity.

We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics.

Learn more about your EEO rights as an applicant (Opens in a new window) .Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants.

United States Department of Labor. Learn more (Opens in a new window) .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .