Billing and Collections Specialist

RCS Moving LLC
Richmond, VA, US
Full-time

Job Description

Job Description

Benefits :
  • 401(k)
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • RCS is seeking a successful accounts receivable professional that has strong analytical skills, attention to detail, and excellent communication and teamwork skills.

    Below are the main responsibilities of the accounts monitoring role :

    • Monitoring accounts : Identifying overdue payments and outstanding accounts receivable.
    • Collecting payments : Sending notices to overdue accounts, reaching out to customers with unpaid debt, collecting payments, and posting them to accounts.
    • Arranging payment plans.
    • Resolving issues : Resolving billing and customer credit issues, and payment disputes.
    • Maintaining records : Keeping track of delinquent accounts, maintaining files on account financial status, and updating account status records.
    • Implementing strategies : Implementing collection strategies, documenting billing and collection policies and procedures.
    • Advising customers of default consequences and debt repayment policies.
    • Preparing invoices : Creating customer invoices based on accounting procedures.
    • Resolving discrepancies : Investigating and resolving any discrepancies in invoices or payments.
    • Recording payments : Accurately recording payments in the system and updating client accounts.
    • Generating reports : Creating reports and balance sheets that document profits and losses and submitting frequent reports to management.
    • Handling inquiries : Addressing customer inquiries and concerns about billing issues.
    • Collaborating with others : Working with the sales team, customer service, credit department, and collections manager.
    • Assist in billing process.

    Required Skills :

    • Billing Experience
    • Collections Experience
    • Teamwork
    • Attention to detail

    Preferred skills :

    • QuickBooks Experience
    • 1 day ago
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