Member Engagement Specialist

VirtualVocations
Decatur, Georgia, United States
Full-time

A company is looking for a Member Engagement Specialist to conduct high-volume outbound calls to promote its Kidney Health Management Program.

Key ResponsibilitiesConduct outreach calls to explain program benefits and enroll eligible membersFollow approved scripts and handle member inquiries with professionalismMeet departmental goals for call volume and enrollments in a remote environmentRequired Qualifications2+ years of call center experience in a healthcare environmentPrevious experience in high-volume outbound calling preferredUnderstanding of medical terminologyExperience with EMR systems is desiredBilingual in English and Spanish is preferred

3 days ago
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