General Manager Bakery Concept

Thank you for your interest in SusieCakes!

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

SusieCakes is currently looking for an experienced Bakery General Manager for our new Austin location opening in the fall!

We are seeking someone that has :

• Experience managing / overseeing a retail / restaurant location for at least 3+ years
• Passion for creating a great guest experience
• Loves to hire and train new team members
• Previous leadership roles within the food service industry / hospitality
• Has a consistent track record of employment history

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today! This is a great opportunity to join a wonderful company as we are in expansion mode for 2024!

Salary is estimated to be around $70,000-80,000 per year.

BENEFITS & PERKS

• Flexible work schedule- Day shifts!
• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave

Our bakeries are lively and bustling with genuinely friendly people who have the hospitality gene. They understand the importance of what they do every day and are empowered to make days better.

Their connections to our guests and to each other are what separates SusieCakes from other bakeries.

The General Manager leads the team on delivering an elevated guest experience within the bakery, creating a fun, lively and celebratory environment.

Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes :

• Leads the team in building genuine guest connections and world-class hospitality to Make Days Better
• Supports and works in the kitchen and manages the production process to ensure quality products are delivered
• Manages all business goals (staffing (payroll), operating expenses, and budgets)
• Manages the development & training of all employees
• Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
• Possesses and demonstrates a One team, One goal philosophy
• Understands and creates partnerships with the community to grow the business and brand

Qualifications :

• 3-5 years of managerial / leadership experience in the luxury, hospitality, food service and / or retail industries
• Bachelor’s Degree in business or hospitality management, preferred
• Ability to work in multiple regional locations
• Ability to adapt to a flexible schedule according to business needs
• Must have reliable transportation and valid driver’s license

PHYSICAL REQUIREMENTS

• Frequent walking, kneeling, bending and reaching overhead
• Able to stand for extended periods of time
• Must be able to lift, move and carry up to 50 pounds

BENEFITS & PERKS

• Free non-slip shoes (annually!)
• Birthday month PTO with complimentary cake
• Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
• Vacation, 401k, FSA
• Paid Sick Time
• Referral Program
• Pet rescue reimbursement and pet insurance
• Flexible return to work schedule for maternity leave

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