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QA Support Solutions Engineer

VirtualVocations
Seattle, Washington, United States
Full-time

A company is looking for a QA & Support Solutions Engineer to analyze and resolve production issues for their SaaS technology platform.

Key ResponsibilitiesMonitor, prioritize, and troubleshoot production issues while collaborating with engineersPrepare, execute, and validate test cases to ensure quality and performance standardsCreate documentation and participate in on-call rotation with the support teamRequired Qualifications2+ years of experience in support engineering or a similar technical roleExperience with writing SQL queries and working with transactional databasesExperience in a cloud-based environment, preferably Amazon AWSFamiliarity with tools like GitHub, TeamCity, and modern IDEsProficient in maintaining cloud-based documentation using tools like Google Docs or Microsoft SharePoint

6 days ago
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