Administrator Financial Services

Yamaha has an excellent opportunity for a Financial Services Administrator to join our team in Marietta, GA . The Financial Services Administrator will handle credit, collection and customer service responsibilities for Yamaha dealers in the assigned areas and assists team members as needed.

They will place delinquent dealers on hold, and in extreme cases, make arrangements to have inventory moved infield or picked up and returned to the warehouse.

They will also be responsible for making sure dealers have adequate parts credit lines to purchased inventory, reviews new accounts for setup and works with legal to ensure timely termination of dealers in the assigned territory.

What you’ll be doing :

Provide excellent communication to sales force to keep them advised of present and potential past due, or credit hold situations.

Assist Sales with account problems and enlist their help with problem accounts.

Answer Financial Services Toll-free Information line for all dealers in the U.S., calls include answering dealer questions regarding miscellaneous charges and other items appearing on the monthly statement for which Yamaha does not create any invoice.

Also help new dealers understand the monthly statements.

Make accounts receivable adjustments to clear erroneous charges to dealer accounts and refund any credit balance due the account.

Adjust parts account credit lines when needed to accommodate dealers purchase level.

• Review refund reports for profit reserve, dealer bonus, and month-end credit balances. Make necessary change in the system to prevent credit from being refunded in the case of delinquent or problem dealer.
• Review credit applications, financial statements and references for prospective new Prepared Performance dealers. Decisions lines within the assigned credit authority, keeping the sales team informed throughout the review process.

Officially turn down prospects that do not qualify.

• Partner with Legal to ensure timely termination of dealers to avoid litigation and potential financial losses to the company.
• Interface daily with the internal sales team regarding problem accounts and the collection of past due parts, unpaid disputed balances, and and cancelled account balances.
• Perform other duties as required.

What you’ll need to be successful :

• High School diploma required, College degree is a plus.
• Minimum of 2 years of business experience with some Accounting and / or Finance background strongly preferred.
• Proficiency with MS Office (i.e., Excel, Word, Outlook).
• Excellent verbal and written communication skills.
• Strong attention to detail is essential.
• Must possess a customer-focused mentality / approach in all aspects of the job.

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification.

At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace.

If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for this or other roles!

What’s in it for you :

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour workweek
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to : Department Manager