TikTok Shop - Creator Operations, Business Analytics & Special Projects

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok.

The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

The Creator Operations team is focused on two main responsibilities. Analyzing data and trends to develop strategies for managing and optimizing the performance of e-commerce creators, and identifying opportunities for growth, improving content quality, and maximizing the impact of creator collaborations to drive GMV and brand visibility.

Responsibilities

• Responsible for TikTok US E-commerce central creator operations project management, including project initiation, execution, implementation, and post-project review to ensure the smooth progress of business objectives.
• Liaise with various business requirements, continuously identify and analyze project, business, and organizational issues, conduct internal and external coordination work to enhance organizational efficiency.
• Assist in promoting the standardization of project processes, formulation, and process optimization, and based on experience in project management, develop relevant methodologies and SOPs.
• Deeply involved in team building, including but not limited to management mechanism design and iteration, knowledge system construction, team-wide information management, and large-scale conference activities.

Qualifications

Minimum Qualifications

Bachelor's degree or above, with 3 years or more of project management / PMO-related work experience in an internet company, with a preference for experience in strategic consulting, business operations, product, or related analysis.

Preferred Qualifications

• Proactive thinking, meticulous thinking, with structured thinking and analytical abilities.
• Excellent communication skills, mature and responsible, adept at handling complex tasks requiring collaboration among multiple teams, possessing excellent stress resistance and execution capabilities.
• Strong grounding in project management methodologies and specific practices, possessing a strategic perspective to assist the team in efficiently achieving goals.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation, please reach out to us at https : / / shorturl.at / cdpT2