Lead Network Engineer

Track and follow up on multiple threaded tasks effectively.

All candidates should make sure to read the following job description and information carefully before applying.

Drive updates and communication till resolution.

Project Administration

Communicate Status and Lead IC and Contractor team for large technology deployments.

Lead effort to document standard operational process for new technology.

Lead process creation and execution for complex technology installations.

Learn, understand, and drive new architectures and standards associated with all company architecture.

Organize and Participate in Project design and organization with PMO.

On assigned projects act as technical project manager working closely with project managers to build project plan, objectives, definition of done.

Training

Train and socialize new processes and technologies to peers and internal support team.

Write and publish Knowledge base articles for internal and external troubleshooting and configuration processes.

Review and approve KB articles written by other team members.

Lead Team training in specialized areas of network work for other team members.

Work with other support teams to identify process gaps.

Work with other support teams to identify technology gaps.

Actively develop and lead relationships cross-departmentally.

Have visibility and contribute strategically to support roadmap.

Represent networking at change and architecture review boards.

Leadership

Lead communication efforts with leadership on high priority trouble issues.

Strong verbal and written communication ability at a leadership level.

Participate in organizing support team for larger initiatives.

Participate in Strategy and Architectural Design Sessions.

Be able to answer leadership questions about network design and operation.

Work with equipment vendors to determine product roadmaps, software bugs, and device lifecycle needs.

Work with circuit carriers to improve capacity, redundancy and resiliency.

Work closely with architects to drive improvements to our network reliability.

Work with all networking engineers to explain projects, teach and assist with resolving chronic problems.

Documentation

Document and create repeatable resolutions to common problems.

Manage the process to socialize resolutions with lower support tiers.

Create and approve Knowledge Base Articles to socialize with Help desk and IT Operations.

Create in-depth Network Documentation and Architectural network diagrams.

Write Standard Procedures for support team to work from.

Write and publish standard architecture / Golden Configs.

Regular rotation for on-call after hours and weekend.

Ability to provide escalated on-call support for all networking issues (store, DC, datacenter, cloud).

Lead P1 Troubleshooting bridge, delegate support tasks and information gathering for this purpose.

Participate in Day 2 Change support.

Execute change initiatives in all areas of network presence.

Skills and Requirements

15+ years experience with networking.

15+ years experience with Azure.

Infrastructure cloud experience with Azure.

Setting up NSG, setting up landings, good handle on virtual networking.

Cloud interconnect experience.

Aruba wireless experience.

Excellent written and verbal communication as this person will be working closely with executives.

Expert Level Network Route Switch Knowledge.

Understanding of Common Protocols.

BGP Advanced (IBGP, Prefixes, Prefix lists, communities, traffic engineering & Route Propagation, EVPN for Vxlan environment).

OSPF Advanced (Distance Vector, LSA Fundamentals, Area types, traffic engineering, Route Tables).

MPLS / LDP Advanced (LSPs, synchronization, link state database).

Fluent reading and understanding of Juniper & Cisco Configurations.

Ability to create / edit basic router & Switch Configurations without the use of a template.

Ability to peer review all network changes.

VXLAN spine / leaf architecture.

Define standards in collaboration with the entire team.

Responsible for proof-of-concept lab testing and validation in support of change / project objectives in collaboration with stakeholders.

Advanced Juniper / Cisco Configuration understanding.

Expert understanding of Routing protocols.

BGP Path selection, OSPF Area architecture.

Deep understanding of Datacenter Architecture and its interaction with distributed networks.

Understand the specifics of CloudGenix configuration.

Ability to make unscripted intentional Configuration adjustment.

Functional understanding of Store and DC SDWan Architecture.

Complete understanding of store and DC SDWan Architecture.

Understanding of Azure cloud networking concepts.

Ability to deploy new networks / subnets in Azure.

Provide networking support to firewall, load balancer and server teams.

Reliability

Raise network reliability concerns to leadership and architects.

Monitor network capacity trends and recommend needed augments.

Lead holiday readiness as it pertains to networking.

Voice Platform

Understanding of platform configuration standard.

Understanding of Voice Specific Protocols and how they traverse our network.

Wireless

Senior level understanding of store Wireless Vendor Technology (Aruba).

Functional understanding of Store AP architecture.

Ability to make unscripted intentional Wireless Configuration Adjustments.

Ability to process standard configurations and suggest changes for specific outcomes.

Ability to perform in-depth troubleshooting and escalation of wireless issues.

Functional understanding of DC Wireless Architecture.

Communication

Responsive, Clear Communication.

To Team.

To Customers.

To PMO and Project leadership teams.

To Architects.

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