Store Sales Specialist

Dreame Technology
CA, United States
Full-time

Responsibilities

1. Customer Engagement :

  • Greet customers warmly and ascertain their needs and preferences.
  • Provide knowledgeable and personalized product recommendations.
  • Assist customers with product selections and provide information on features and benefits.
  • Ensure a positive and memorable shopping experience for all customers.

2. Sales Performance :

  • Achieve individual sales targets and contribute to store goals.
  • Upsell and cross-sell products to maximize sales opportunities.
  • Stay informed about new products, promotions, and sales events.
  • Use effective sales techniques to drive revenue and customer loyalty.

3. Product Knowledge :

  • Maintain a deep understanding of the store’s product offerings.
  • Stay updated on industry trends and competitor products.
  • Provide detailed and accurate product information to customers.
  • Attend training sessions to enhance product knowledge and sales skills.

4. Store Presentation :

  • Ensure the sales floor is clean, organized, and visually appealing.
  • Assist with merchandising and stocking shelves.
  • Monitor inventory levels and report low stock or out-of-stock items.
  • Maintain accurate pricing and signage on all products.

5. Customer Service :

  • Handle customer inquiries, complaints, and returns professionally and efficiently.
  • Resolve customer issues and provide appropriate solutions.
  • Build and maintain long-term customer relationships.
  • Follow up with customers to ensure satisfaction and repeat business.

6. Operational Support :

  • Assist with store opening and closing procedures.
  • Process sales transactions accurately and efficiently.
  • Support promotional activities and in-store events.
  • Collaborate with team members to achieve overall store success.

About You :

  • Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates.
  • 1+ year experience in customer service, retail and or sales related position
  • Highly motivated, enthusiastic team player, driven by exceeding our sales performance aspirations and creating an innovative customer experience
  • High standards of personal appearance & professional behaviour
  • Flexible availability to work during peak retail hours such as nights, weekends and holidays.
  • Speaks fluent English . Bilangual in Chinese or Spanish is a plus
  • Customer Centric : Passionate about providing high-quality service and care to clients
  • Adaptable : Flexible and able to thrive in a fast-paced and ever-changing environment.
  • 16 hours ago
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