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Host/Hostess - Hiring Immediately
Host/Hostess - Hiring ImmediatelySpecialty Restaurants Corporation • Burbank, CA, United States
Host / Hostess - Hiring Immediately

Host / Hostess - Hiring Immediately

Specialty Restaurants Corporation • Burbank, CA, United States
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Host / Hostess

Paid Sick Time renewed yearly, Employee Meals, Employee Assistance Program (EAP) to assist with work life balance, Paid Vacation, Growth and Advancement Opportunities, and Full-time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

Host / Concierge : Job Description

The Host / Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.

Benefits :

  • Paid Sick Time renewed yearly
  • Management Referral Program with up to a $4,000 payout for qualifying management positions
  • Employee Meals - Free meal for every eight-hour shift
  • Employee Assistance Program (EAP) to assist with work life balance
  • Paid vacation starting at 2 weeks per year
  • Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values.
  • Numerous opportunities for growth and advancement
  • Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

Responsibilities :

  • Greet guests with a warm and welcoming attitude.
  • Manage the seating chart and efficiently seat guests while balancing guest preferences and server sections.
  • Provide accurate wait times and ensure guests are comfortable during their wait.
  • Answer phone calls, take reservations, and manage the guest list.
  • Maintain a clean and organized front-of-house area, including the host stand and entryway.
  • Communicate effectively with servers, bussers, and managers to ensure a seamless guest experience.
  • Handle guest inquiries and concerns with professionalism and a positive attitude.
  • Assist with other tasks as needed, including helping with special events.
  • An Automated Decision System (ADS) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits :

  • The candidate’s ability to perform the tasks in the available job role.
  • The candidate's self-rated skill proficiency.
  • The candidate’s fit for this job posting.
  • The use of AI technology, which may be considered an ADS, is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired by emailing the employer directly using the email listed on the careers site.

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    Hiring Immediately • Burbank, CA, United States

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