Director, Product Management

You deserve to do what you love, and love what you do a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do.

You have choices if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10337665 Date posted 07 / 30 / 2024 End Date 08 / 14 / 2024 City Alpharetta State / Region Georgia Country United States Additional Locations Berkeley Heights, New Jersey Location Type Onsite

Calling all innovators find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Director, Product Management

What does a successful Director, Product Management do at Fiserv?

The Director, Product Management will have an opportunity optimize strategic product management activities for a digital banking delivery channel currently used by millions of users.

The optimal candidate will have experience in both product management and financial technology, bringing that rich experience to our delivery channels.

The Director, Product Management will contribute financial industry experience and digital banking acumen. This position affords the opportunity to gain experience professionally and personally in an environment where intelligence, innovation, and leadership are valued and rewarded.

The Director, Product Management will have an opportunity to be effective in the lives of the digital banking consumer and Fiserv financial institution clients.

What you will do :

• Lead and support interlock activities and pan-Fiserv initiatives across multiple product management and business unit organizations.
• Develop investment cases to realize returns on market opportunities.
• Develop pricing and positioning strategies for product suite.
• Work with architecture, development, and delivery representatives to achieve desired outcomes through successful delivery of the product roadmap.
• Work with sales and marketing representatives to achieve desired outcomes through successful channel management, adoption, and marketing activities.
• Provide leadership and guidance to team and other stakeholders through all aspects of the Product Delivery Lifecycle (PDLC).
• Lead client advisory council, including meetings, content generation, speaker selection, and ad hoc client interaction activities.
• Apply all aspects of the Pragmatic Marketing Framework to the role including identification and solutioning for market problems, build / buy / partner decisions, and go-to-market activities.
• Function as a trusted partner and digital banking subject matter expert for clients, prospects, and other key stakeholders.

What you need to have :

• BS / BA and / or equivalent applicable working experience required. Advanced degrees a plus.
• Minimum of ten years of experience in technology / software related product management or financial services product management with a focus on digital banking
• Minimum of five years’ experience, and proficiency in product management standards and practices, with appreciation for the end-to-end product management discipline
• Experience with account processing systems and integration between those systems and online / mobile channels.
• Minimum of five years of leadership skills and business acumen. Solid thought leadership and ability to influence others through collaborative efforts.
• Proven ability to understand complex business and technical concepts and to be able to make balanced judgments when faced with trade-offs.
• Knowledge of online, mobile and tablet technology and industry trends.
• Effective communication and presentation skills with the ability to interact at all levels of the organization.
• Proven ability to be able to collaborate with other organizational units in a highly matrixed company and lead through influence.
• Travel Required : 25%

What would be great to have :

• A visionary with ability to layout and execute on supporting strategy and tactical plans.
• Possess an entrepreneurial attitude.
• Strong analytical skills and ability to build consensus.
• Strong results orientation with demonstrated history of success.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us :

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries.

As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion :

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

Warning about fake job posts :

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and / or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call.

We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

Benefits

Medical, Vision and Dental Benefits

Comprehensive benefit plans to suit your unique needs

Fuel Your Life Wellness Program

Resources to elevate your well-being

401k, Employee Stock Purchase Plans and Incentives & Bonuses

When Fiserv performs well, so does your financial health

Employee Resource Groups

Celebrating inclusion in the workplace

Paid Time Away

Providing the time off to manage personal needs