Moving Specialist

Job Description

Job Description

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE

Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH.

EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things.

Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, all with a starting bid of $1.

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the EBTH Promise .

If we don’t uphold our end of the bargain, we’ll do our best to make it right.

We’re seeking a Moving Specialist who is passionate about unique treasures, providing excellent customer service, and ultimately, driving the EBTH experience for our valued buyers.

As a dynamic company, we move fast and seek to continuously improve and while this will be a very demanding position, you’ll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country and we have a lot of fun while we’re doing it.

We’re proud of our journey and we’re eager to share our story with shoppers, clients and consignors across the world!

Discover everything uncommon at EBTH.COM.

TASKS YOU’LL BE JUGGLING

• Travel to nationwide client locations to assist with clear-out / consignment projects.
• Manage client communication throughout process including transportation to the processing center.
• Coordinate with internal and external partners to coordinate packing and transport.
• Sort merchandise into three categories (saleable, donateable, and disposable).
• Pack and schedule transportation for a wide array of objects, including fine art, furniture, and small objects which are fragile and valuable.
• Ensure inbound inventory is accurately accounted and moved through production in a timely manner.
• Organizing and sorting consignments at EBTH’s Central Processing Center
• Locate and process missing items for shipment / pickup.
• Assist with curating newly arrived collections based on insights gained while working directly with the client.
• Assist in-home service team in clearing out estates.
• Work in conjunction with EBTH teammates to maximize efficiency and timeliness in order to achieve company defined Key Performance Indicators.
• Drive Utility Vehicles to include : EBTH-owned trucks, Ryder Trucks, Sprinter Vans.
• Maintain a positive relationship and provide exceptional customer service to the client.
• Perform other duties as assigned.

CREDENTIALS WE ARE SEEKING

• 3-5 years of moving experience.
• Valid driver's license and ability to meet driving requirements.
• Must be willing to travel up to 60%.
• Effective communicator with the ability to set clear expectations, manage difficult situations, and problem solve.
• Strong second-hand goods enthusiast / generalist, with a broad-based knowledge of item values and current market interest.
• Ability to manage the performance and set expectations for internal and third-party transporters in order to maintain quality standards.
• Drive! This business is fast-paced and challenging. A self-starter is a must!
• A team member mentality with an ability to work independently.
• Ability to work a flexible schedule based on departmental needs.
• High School Diploma or General Education Degree (GED).
• Customer service experience is a must.
• Ability to move and / or lift up to 50lbs.
• Proficiency with Google Suite (Gmail, Google Drive, Google Sheets, etc.)

This role is based in Cincinnati, OH, and we are seeking candidates in this area, no relocation assistance is available for this role.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.

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